Help with Maestro buckle.

Baylor

New member
My cousin got a new Maestro last summer. The buckle was so stuck she could not get son out.

She called Evenflo and they are sending her a free new one but they want the old one. Should she send it to them or report it first?
 

ketchupqueen

CPST and ketchup snob
Staff member
Hopefully if everyone keeps reporting it they will stop using these buckles and have a replacement available that's, you know, better!
 

Baylor

New member
Hopefully if everyone keeps reporting it they will stop using these buckles and have a replacement available that's, you know, better!
Yes! She was so upset she was out in the cold and he was crying while she was trying to get him out. Ugly.

I told her not to send anything to evenflo until she talks to NHTSA.

Does anyone have phone number? I'm on app now.

auto correct hates me
 

Baylor

New member
Can I ask who does not use these buckles? He's 5 not booster ready. 40ish lbs. still under harness height on maestro

auto correct hates me
 

ketchupqueen

CPST and ketchup snob
Staff member
Britax doesn't, not does Recaro; I'm not sure what the new Harmony buckle is like (other than the short strAp) and I haven't heard about KidsEMBRACE either. Dorel uses a different type but most of their combinations wouldn't be recommended or wouldn't fit... The Baby Trend seats are also not generally recommended.
 

SavsMom

New member
The harmony buckle is like the Britax...its the good one with the exception of being short (its annoying but my daughter hasn't complained).
 

Baylor

New member
The harmony buckle is like the Britax...its the good one with the exception of being short (its annoying but my daughter hasn't complained).
I was thinking about that harmony combo seat at Walmart.

auto correct hates me
 

Baylor

New member
Awesome. She asked if they were going to send get same buckle. I said yes. Now she's freaked. It was pretty traumatic for her and son this morning on a crowded side street in Philly trying to unload her son.

auto correct hates me
 

Baylor

New member
So she called and said the guy was rude to her and said he'd get back to her and hung up.. Is that normal?
 

mominabigtruck

New member
I've never had anything but fabulous service from evenflo so it's strange to me. I wouldn't want a new, same buckle either, I mean if it's the same design.....

When I had a mr with the crappy buckle, I just switched it out for another buckle I had in my parts box. But then I also switch out all of my dorel chest clips which is something I wouldn't recommend to the average parent.
 

Baylor

New member
I've never had anything but fabulous service from evenflo so it's strange to me. I wouldn't want a new, same buckle either, I mean if it's the same design.....

When I had a mr with the crappy buckle, I just switched it out for another buckle I had in my parts box. But then I also switch out all of my dorel chest clips which is something I wouldn't recommend to the average parent.
Not evenflo. NHTSA. They were rude to her.
 

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