Nedra
Car-Seat.org Ambassador
I get it if you are a salesperson and you just don't say anything at all, but why give bad advice? And then claim that you know better, but give that advice anyway?
I was at BBB and asked for the price on an r100 that was on the clearance shelf. First she reiterated to me a zillion times that it didn't have much padding and that it was "more of a booster." Then when she told me the price and I said I would pass, she said it was high because it had so many modes. I remarked that I wasn't looking to use it as a booster, since it would likely be outgrown by the time we were ready to use it in booster mode. First she said that I'd "be surprised" that some kids could fit in it in booster mode early on and that the weight/height requirements were "'more of a recommendation." I said that I was a CPST and that I didn't consider the numbers to be just a recommendation. She said, "oh I know, I wouldn't either, but you'd be surprised at what some parents do." (What?!?!? If you wouldn't do it why were you just telling me that it was ok for me to do????) She then said, "I know what you mean, though. I've taken that course too." (Huh? So you're a CPST and you still think it's okay to give bad advice to your customers??)
She went on to say that her own child was still harnessed at 5 years old in a radian and I said that we were hoping to RF for that long and so we were considering the E2F. She scrunched up her face and said that usually their legs get too cramped to RF and I said that, especially with the extension panel, I wasn't worried about her being cramped. She said, "oh I know! You'd be surprised at how comfortable they can be!"
What? Basically everything she said contradicted herself. I just wanted her to tell me the price of the seat and instead I got sucked into this downward spiral of her simultaneously arguing with me and also "agreeing" with me.
Sent from my iPhone using Tapatalk
I was at BBB and asked for the price on an r100 that was on the clearance shelf. First she reiterated to me a zillion times that it didn't have much padding and that it was "more of a booster." Then when she told me the price and I said I would pass, she said it was high because it had so many modes. I remarked that I wasn't looking to use it as a booster, since it would likely be outgrown by the time we were ready to use it in booster mode. First she said that I'd "be surprised" that some kids could fit in it in booster mode early on and that the weight/height requirements were "'more of a recommendation." I said that I was a CPST and that I didn't consider the numbers to be just a recommendation. She said, "oh I know, I wouldn't either, but you'd be surprised at what some parents do." (What?!?!? If you wouldn't do it why were you just telling me that it was ok for me to do????) She then said, "I know what you mean, though. I've taken that course too." (Huh? So you're a CPST and you still think it's okay to give bad advice to your customers??)
She went on to say that her own child was still harnessed at 5 years old in a radian and I said that we were hoping to RF for that long and so we were considering the E2F. She scrunched up her face and said that usually their legs get too cramped to RF and I said that, especially with the extension panel, I wasn't worried about her being cramped. She said, "oh I know! You'd be surprised at how comfortable they can be!"
What? Basically everything she said contradicted herself. I just wanted her to tell me the price of the seat and instead I got sucked into this downward spiral of her simultaneously arguing with me and also "agreeing" with me.
Sent from my iPhone using Tapatalk