Should I call Britax?

[Stresch]

Because I know you are just dying to find out.

2 hours to get through, 40 minutes on hold. Sending it back.

Now to find another seat to use in the meantime.

 

[abacus2]

I'm having the same problem with my Odyssey Decathlon from Albee baby DOM 9/8/06. It's my only 40lbs+ seat though, so I think I'm going to have to buy another one to use while sending it back to be repaired. Mine won't tighten if my dd is sitting in the seat; I have to have her climb out to adjust it. I think I might video the problem before sending it in.

 

[SPJ&E]

That is so weird that all of our seats have the Odyssey cover and we're all having problems!

 

[Stresch]

Yeah. It seems like a lot of people are having this problem. I've heard about it on another board (although I don't know the fabric choice of theirs lol).

Mine has arrived in NC, so hopefully it will be back soon. And fixed. And I intend to keep the box they ship it back in until it expires. Finding/creating a box big enough for it was a nightmare.

 

[SPJ&E]

Ah, I kept the box before anyway, so it wasn't a problem for me when I sent mine back! I kept the box this time too, just in case.

Let me know what they say about yours!

 

[Stresch]

Yeah, ask me when I recycled the old box.

Yup. Last week. And I will post about what they said/did.

We are borrowing a SS1 for the interim. And I was getting frustrated because it was so hard to pull, until I realized that I couldn't pull it anymore because it wouldn't tighten anymore. You know, because it was already tight against the baby.

 

[Stresch]

I talked to Britax this morning. The seat was not able to be repaired. So they are sending me a new one.

I feel very vindicated that I sent it back.

 

[arly1983]

They are sending you a new DC??? I am mailing mine off to them tomorrow with same problem yall have had. It is a Tiffiany with DOM of 7/6/06. I really don't want it back or any other DC. I would gladly take a RA or MA or even BV (Ive never had one). If it does come back to me or a new one, I am selling it.

 

[Splash]

Yay!! Did you get another DC, or something else?

 

[Stresch]

I debated, but I got a new DC.

Sanna is so tiny, and totally butt-less even in cloth diapers that the adjustable crotch strap is a really big selling point. Plus I predict she will be an escape artist, so the push button seems like a good plan.

 

[Jimaie(mom2boys)]

I'm glad i stumbled on this thread b/c just today did i find out the differences between the DA and the MA and was thinking of going with the DC just b/c of the outer adjustable buckle position...

Is this a frequent problem with all DC's or is it just with the Odyssey print?? do you know?

 

[arly1983]

Ours is a Tiffany and we are having the same problem.

 

[abacus2]

Yay for Britax customer service. I've been having the same problem with my Odyssey Decathlon, but it's my only high weight seat for my 44lb dd. I called today not sure what to do and they're sending me a new seat 1st and as long as I send the other one back within 30 days, I won't be charged. They even said to keep the old cover. They also offered a Marathon instead, but I'm going to try another Decathlon. If it develops the same problem, I'll get a Marathon instead then.