Latching in GN as a booster?

[2BunniesMommy]

Update in #12

I thought it was retroactively allowed for all of the GNs but my friend that has one from 2007 and was told that it is not allowed when she just called Graco.

 

[Baylor]

I thought it was retroactively allowed for all of the GNs but my friend that has one from 2007 and was told that it is not allowed when she just called Graco.

What is her Dom? That's funny I have a 2008 and was told I could by graco in email.

auto correct hates me

 

[2BunniesMommy]

11/2007

 

[Baylor]

I would call again. I know I was not the only one who was told it was okay. You could email them and then ask for a higher up for clarification.

 

[2BunniesMommy]

It is frustrating because I was pretty sure I had read on here that they decided it was ok for all of them and told her that because she is going to start using hers as a booster now and she didn't trust that and called them to make sure. Now she is calling me basically just to tell me I was wrong. I am thinking it was just a matter of the person she talked to going strictly by the manual and not the fact that they decided it was ok later. She is planning to call them again to see if it is ok to use the tether.

If it were my seat, I would be completely comfortable latching it in while boostered.

 

[Baylor]

I would call yourself. Ask for clarification and maybe ask for a manager. That way you will get a clear answer. Sometimes the CSR just does not know.

 

[2BunniesMommy]

She was now told that it is ok to use the tether only.

If I did call, it would just confirm that what I thought I heard on here is correct but she would still not believe me.

 

[Baylor]

No she can use both. She needs to talk to someone higher up. She is just getting what the CSR think is right. you could email them and then share it with her.

 

[2BunniesMommy]

She said this lady knows because she has been there for years. I also told her that the csrs have to say what is in the manual and that her manual doesn't allow it but they did start allowing it later and was allowed retroactively.

I think I will email.

 

[Baylor]

That is how I get the best information. Usually because They will check before getting back to you. I had the same issue with Recaro about the probooster. So I emailed them. She checked with the engineer and came back and said it needed headrest behind it.
Completely contrary to their manual.

It can be maddening..

 

[2BunniesMommy]

Email sent!

I also sent a second email asking if they have any plans to make a booster that combines the Affix and the Safety Surround. I would be all over that!

 

[2BunniesMommy]

Here is Graco's email to me.

Thank you for contacting Graco regarding the use of your car seat. Graco now allows the use of the LATCH attachment for the Nautilus Car Seat in Belt Positioning mode. The use of the LATCH belt when in booster mode allows the consumer to secure the booster seat to the vehicle seat based on the following criteria:
• The LATCH does not interfere with other vehicle belt connectors.
• The vehicle belt and LATCH anchorages align side-to-side.
This change in policy is retroactive for all Nautilus child seats.

 

[Baylor]

Did you show it to your friend???

 

[Brianna]

Does your friend have the name of the people she spoke with? If she does, I would reply and ask they they provide this information to the CS reps...

 

[2BunniesMommy]

I forwarded the email to her. Will have to ask if she got her name.

 

[TechnoGranola]

Maybe your friend is misinterpreting that to mean the top tether? Graco's wording choice is a bit off. Who says, "the LATCH attachment"? LOL and then in the next sentence changes it to LATCH belt. After reading it a few times, I can see someone being confused. Theoretically their reply should refer to both the lower anchors and top tether, yet it sounds like they are only speaking of one thing.

 

[2BunniesMommy]

She was good with the email. It was when she was talking to someone at Graco that she was told that it is not allowed except on the newer models. Then she called back and it was OK for tether, so she was sure which she was asking for. She did just decide to keep her daughter harnessed for now anyway though. She is just about to turn 7 and is on the very top slot, so it won't be much longer, so I will save the email in case she doubts it again.