SPJ&E
New member
Where do I even start...
This morning one of our MA's was being a butt, not wanting to tighten...because carseats should just not tighten when it's cold outside. Nevermind the fact that I started the car and let it warm up before going out.
Normally, I leave the harness alone (don't loosen/tighten), but this morning I just haaaad to loosen it a little so it'd be easier to buckle Pacey in. I had one heck of a time trying to get that sucker tightened back up. I had to pull with both hands (and that hurts with those stiff Britax straps) and hold it tight while using my other hand to push the lever back down (to keep it tight). Keep in mind, this was only tightening it basically 1 notch at a time. I was frustrated, but didn't think much of it...although that does make me love the Nautilus that much more.
Fast forward to this evening. My mom asked to take Pacey skating with her, so I decided to let her. I put his MA in her car and put him in it myself. I always give her instructions (yes...every single time) and she follows them. I told her to be absolutely sure, when she buckled him in, that she felt and heard the second buckle click because we had been having some problems with it (thinking we had it all the way in and it popping back out a few minutes down the road). I buckled him in myself and felt and heard the click (my mom heard it as well). I pulled up on the buckles, as I always do, to make sure they were in. They were.
So we got almost to the restaurant (we took Joshua to eat) and my mom called. The stupid buckle came out going down the road. Thankfully, Pacey totally freaks out when this happens, so you know immediately. They got it buckled back and met us (oddly enough, we were right near them) so we could put the Nautilus in instead. When my mom told Pacey they were meeting us to switch them, he told her his other seat was better anyway, lol.
So anyway, I'm p*ssed. I can deal with a seat that's hard to tighten. I cannot deal with a seat that unbuckles while I'm driving. Is it so much to ask that a carseat stay buckled? What if he had been asleep, not known it was unbuckled, and there was a crash? What if, for that matter, he was younger and didn't notice that kind of stuff and there was a crash? I didn't pay $200 for a seat that unbuckles when it shouldn't. This was not the first time it happened. In fact, in just happened about 1 week ago. It's happened at least 5 times. I thought we just weren't pushing it in all the way, so we started pulling up on them to be sure each time.
I'm not stupid and I consider myself to be more carseat "savvy" than a typical parent. I know how to install and use a seat properly. That harness was buckled and I am 100% sure of it. I take excellent care of my seats. They haven't had any food or drinks in them lately (and when they do, it is nothing even remotely sticky), so nothing is gunked up. I cleaned them about a month ago, scrubbed every crevice. It wasn't a false click, making me think it was in. I felt it, I heard it, I pulled up on it, it was in.
I guess we'll be calling Britax on Thursday (Alisha will call...I'm shy IRL/on the phone, very non-confrontational, so I don't get much done, lol) and see what we can get done. Hopefully they'll send a new harness and buckle...then we'll probably sell it and get a Nautilus instead.
If you've made it this far, thanks for reading my big vent...just had to get it out!
This morning one of our MA's was being a butt, not wanting to tighten...because carseats should just not tighten when it's cold outside. Nevermind the fact that I started the car and let it warm up before going out.
Normally, I leave the harness alone (don't loosen/tighten), but this morning I just haaaad to loosen it a little so it'd be easier to buckle Pacey in. I had one heck of a time trying to get that sucker tightened back up. I had to pull with both hands (and that hurts with those stiff Britax straps) and hold it tight while using my other hand to push the lever back down (to keep it tight). Keep in mind, this was only tightening it basically 1 notch at a time. I was frustrated, but didn't think much of it...although that does make me love the Nautilus that much more.
Fast forward to this evening. My mom asked to take Pacey skating with her, so I decided to let her. I put his MA in her car and put him in it myself. I always give her instructions (yes...every single time) and she follows them. I told her to be absolutely sure, when she buckled him in, that she felt and heard the second buckle click because we had been having some problems with it (thinking we had it all the way in and it popping back out a few minutes down the road). I buckled him in myself and felt and heard the click (my mom heard it as well). I pulled up on the buckles, as I always do, to make sure they were in. They were.
So we got almost to the restaurant (we took Joshua to eat) and my mom called. The stupid buckle came out going down the road. Thankfully, Pacey totally freaks out when this happens, so you know immediately. They got it buckled back and met us (oddly enough, we were right near them) so we could put the Nautilus in instead. When my mom told Pacey they were meeting us to switch them, he told her his other seat was better anyway, lol.
So anyway, I'm p*ssed. I can deal with a seat that's hard to tighten. I cannot deal with a seat that unbuckles while I'm driving. Is it so much to ask that a carseat stay buckled? What if he had been asleep, not known it was unbuckled, and there was a crash? What if, for that matter, he was younger and didn't notice that kind of stuff and there was a crash? I didn't pay $200 for a seat that unbuckles when it shouldn't. This was not the first time it happened. In fact, in just happened about 1 week ago. It's happened at least 5 times. I thought we just weren't pushing it in all the way, so we started pulling up on them to be sure each time.
I'm not stupid and I consider myself to be more carseat "savvy" than a typical parent. I know how to install and use a seat properly. That harness was buckled and I am 100% sure of it. I take excellent care of my seats. They haven't had any food or drinks in them lately (and when they do, it is nothing even remotely sticky), so nothing is gunked up. I cleaned them about a month ago, scrubbed every crevice. It wasn't a false click, making me think it was in. I felt it, I heard it, I pulled up on it, it was in.
I guess we'll be calling Britax on Thursday (Alisha will call...I'm shy IRL/on the phone, very non-confrontational, so I don't get much done, lol) and see what we can get done. Hopefully they'll send a new harness and buckle...then we'll probably sell it and get a Nautilus instead.
If you've made it this far, thanks for reading my big vent...just had to get it out!