My Sweet Blessings
New member
My son told me his carseat was broken. I asked him to show me. He showed me that the seal where the hole is for the crotch buckle was unsealed. does that make sense? the front and back fo the cover arent connected and he was sticking his dfingers in there playing with the stuffing. lovely. it was WIDE open and not even jsut a little hole. SO I called them today and told the issue. She put me on hold and when she came back, she told me they would send me a Marathon to replace the FPSVD I was shocked. LOL I thought best case scenerio if they didnt have any FPSVD covers would be to send a MA cover. I never dreamed they would send me a new MA. LOL She even asked me if I could get online to look at the covers and pick which one I wanted. I asked for the LSU Tigers, but they were out of stock. She went and double checked for me, though. We decided on the ALL Star blue The lady was so nice, too. I'm so excited! I'm still in shock! LOL She said I could either give them a CC# to place the charge on hold until I send them the FPSVD stuff or just send them the FPSVD cover and harness straps and they will send the MA when they recieve it. I opted to just have them send the prepaid mailing label so I can send them the cover and straps first and get the MA once they recieve them. I their CS!