momto2boysinOnt
Member
Hi everyone
I've been around for a while, but haven't logged in for months. I just got the new safestop strap in the mail from the recall. Logged on here to find out more about it, and to my dismay, discovered that I have one of the short-strapped Radians. DS1 is still on the second to top strap slots on the Radian (which is in grandparents car, so I rarely use it), so I hadn't even noticed. Thank goodness for this board. I'd have been really annoyed if he outgrew that carseat sooner than I thought he would just because the straps are too short!
Could somebody walk me through what I need to do to have it replaced. Is it as easy as calling the distributor? What info should I have available beyond the serial #? Is there anyone in particular I should ask to speak with?
And yes, mine was bought at Canadian Tire with an Aug '06 DOM (I bought it in January '07).
Thanks!
I've been around for a while, but haven't logged in for months. I just got the new safestop strap in the mail from the recall. Logged on here to find out more about it, and to my dismay, discovered that I have one of the short-strapped Radians. DS1 is still on the second to top strap slots on the Radian (which is in grandparents car, so I rarely use it), so I hadn't even noticed. Thank goodness for this board. I'd have been really annoyed if he outgrew that carseat sooner than I thought he would just because the straps are too short!
Could somebody walk me through what I need to do to have it replaced. Is it as easy as calling the distributor? What info should I have available beyond the serial #? Is there anyone in particular I should ask to speak with?
And yes, mine was bought at Canadian Tire with an Aug '06 DOM (I bought it in January '07).
Thanks!