I am trying to install a KidsEmbrace Batman combo seat and cannot get the LATCH strap to tighten in either of my vehicles.I don't recall seeing this on any of our other seats, but there is a smaller strap that attaches the LATCH strap to the bottom of the seat. It's attached to a screw in the base. When I thread the LATCH strap through the back of the seat correctly and attach the hooks to the anchors, this attachment strap impedes the LATCH strap from tightening all the way. I plan to call the company when I get a chance later today, but I wondered if I'm just a moron and this attachment strap is meant to be removed before installation. It doesn't appear in the illustrations in the manual.
Advice or mocking welcome, photo attached.
Advice or mocking welcome, photo attached.