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  1. #1
    Carseat Crazy momme2_3's Avatar
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    ? for those that had britax replace a seat...

    When they say that they need a cc to hold until they get the other seat back, do they actually charge or hold the amount until they get it back or do they just keep your numbers on file? then charge if they don't get it?

    I need to know because I only use our debit card and need to know if I am actually out that amount until they get the seat or it takes some time to debit?!? I know it will be put back on if they do take it out, but I need to budget accordingly if I will be out the 300 until they get the seat.

    IF that all made sense to you?

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  3. #2
    Member jclaire's Avatar
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    Re: ? for those that had britax replace a seat...

    I'll be getting my replacement seat from Britax today and they just held my CC number, didn't actually charge it. However, the must run it through to make sure you have the amount needed because the first card I used didn't work but the second one did.

    Anyway, they don't actually take the funds out unless you don't return the seat.
    Caedmon: 6y 10m 59# riding in his Compass b510
    Presley: 2y 2m 30# rear facing in her Britax Boulevard
    Spidergirl: 3y foward facing in her Joovy Convertible

  4. #3
    Carseat Crazy momme2_3's Avatar
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    Re: ? for those that had britax replace a seat...

    Quote Originally Posted by jclaire View Post
    I'll be getting my replacement seat from Britax today and they just held my CC number, didn't actually charge it. However, the must run it through to make sure you have the amount needed because the first card I used didn't work but the second one did.

    Anyway, they don't actually take the funds out unless you don't return the seat.
    Ok thanks!!

  5. #4
    CPS Technician
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    Feb 2002
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    Near Cedar Rapids, Iowa
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    Re: ? for those that had britax replace a seat...

    They told me that they actually hold the amount. We don't have a credit card or debit card, so I borrowed my dads number. $300 is nothing to him on his card. I got mine Tuesday and DH took the old one back to the UPS store yesterday.
    Stefanie - CPST in Iowa
    mom to dd 11,/00, ds 11/01, ds 3/06, dd 04/07, dd 08/12 (radian rxt) ds 12/13 (evenflo sureride)

  6. #5
    CPS Technician
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    Apr 2007
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    Re: ? for those that had britax replace a seat...

    They replaced a cover for me and when I went online and looked at my credit card statement, it showed as "Pending" until they took the hold off. Typically, places that just want to validate your credit card will have a $1 charge that shows pending until the actual amount goes through. So, I'd say they do hold the money.
    Dana
    CPST and Mom to Emily (10/99) and Max (8/07)

  7. #6
    Moderator - CPS Technician BookMama's Avatar
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    Re: ? for those that had britax replace a seat...

    I didn't want to give them my credit card number at all, so I took the option of sending back my seat first, and they sent out the replacement when they received my seat. Of course, this only works if you don't need the seat during that time. (I took the opportunity to buy a Daisy Daze Scenera as a backup. )
    Andrea, CPST, Tech proxy, special Needs trained
    DS 4/01 - Seatbelt * DD1 11/05 - Oobr, PWSGL, Performance Booster
    DD2 10/09 - GN SS/Argos
    Plus a plethora of "spare" seats for everyone.

  8. #7
    Member jclaire's Avatar
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    Re: ? for those that had britax replace a seat...

    I'll have to ask my mom to look at her CC statement online and see what it says. I had to use her card because our debit card wouldn't work (not sure why) and, like a pp said, $300 was nothing for my mom. She's the one who bought the Decathlon in the first place! lol

    Quote Originally Posted by BookMama View Post
    I didn't want to give them my credit card number at all, so I took the option of sending back my seat first, and they sent out the replacement when they received my seat. Of course, this only works if you don't need the seat during that time. (I took the opportunity to buy a Daisy Daze Scenera as a backup. )
    WHY didn't I think of that?!?!?!
    Caedmon: 6y 10m 59# riding in his Compass b510
    Presley: 2y 2m 30# rear facing in her Britax Boulevard
    Spidergirl: 3y foward facing in her Joovy Convertible

  9. #8
    CPS Technician
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    Feb 2007
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    Westlake Village, California
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    Re: ? for those that had britax replace a seat...

    They are likely to put an authorization hold for the entire amount. If you are using a debit card, that means that the 300 will be unavailable for you to use while the hold is pending. Money is not taken out of your account, but the funds are tied up until the hold is released. The hold prevents a debit card user from making purchases above and beyond their actual funds.

    A credit card has the same thing. However, credit cards can have a higher credit limit that makes the hold seem invisible. If however, you are near your credit limit on your card, it could result in your card being declined for other purchases, even though you haven't reached the limit. Authorization holds are usually removed 3-5 days after they have been checked.

    If possible, you should try to use a credit card, not a debit card, when processing a potential hold. This includes Britax, or at a hotel when you give them your card for incidentals. Some hotels, can place as much as a $500 hold per night on a card. If you use a debit card, it can tie up a lot of cash, quick.
    California, CPST

  10. #9
    Carseat Crazy momme2_3's Avatar
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    Re: ? for those that had britax replace a seat...

    Quote Originally Posted by SafeandSecureBaby View Post
    They are likely to put an authorization hold for the entire amount. If you are using a debit card, that means that the 300 will be unavailable for you to use while the hold is pending. Money is not taken out of your account, but the funds are tied up until the hold is released. The hold prevents a debit card user from making purchases above and beyond their actual funds.
    This was exactly what I needed to know! Thanks!!

  11. #10
    CPS Technician MissAllyLou's Avatar
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    Mar 2008
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    Re: ? for those that had britax replace a seat...

    As far as I can see, I have no 'pending' charges, or any flat-out charges from Britax. They sent my seat out Tuesday (I got it yesterday), and nothing has shown up so far! But, like a pp said, they must run it through, because they called back and asked for a different CC 10 minutes after I hung up.
    Baby Hoagie V1.0 coming 9.13.13

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