Hello all! I'm hoping someone here can help me. I contacted Britax customer service, but since it's Friday, I'm assuming I won't hear back until Monday at the earliest.
We have a Britax Boulevard ClickTight convertible car seat, and as I was lifting up the fabric while cleaning it tonight, a plastic piece fell out. I found that it broke off from the part that holds the harness adjuster in place.
Is it safe to continue using the seat? I have no idea how long it's been broken, but it seems like the only function of that particular piece is to prevent the harness adjuster from getting in the way (or at least I'm hoping that's the case). We've had issues with the harness adjuster since day one, so I'm pretty frustrated that this piece has now broken. The seat is almost two years old, so we are definitely out of the warranty period.
Thanks so much for your help!
We have a Britax Boulevard ClickTight convertible car seat, and as I was lifting up the fabric while cleaning it tonight, a plastic piece fell out. I found that it broke off from the part that holds the harness adjuster in place.
Is it safe to continue using the seat? I have no idea how long it's been broken, but it seems like the only function of that particular piece is to prevent the harness adjuster from getting in the way (or at least I'm hoping that's the case). We've had issues with the harness adjuster since day one, so I'm pretty frustrated that this piece has now broken. The seat is almost two years old, so we are definitely out of the warranty period.
Thanks so much for your help!