I'm specifically referring to the recent Chaperone recall. I ordered one from Amazon last Thursday, it was delivered to my door last Friday morning (way faster than I thought it would!) then later on Friday Britax announced the recall, of which the car seat that had just been delivered was a part of. I then contacted Amazon and they agreed to send me a non-affected replacement. Then when the replacement arrived it was the exact same DOM and model # as the first one they sent so again a part of the recall. I was planning on waiting a week or so and then trying to exchange it again (I still haven't even opened the box) and then saw that Amazon completely took the Chaperone off their site.
So my question is what do they do with the seats that are apart of the recall. Obviously not all of the ones they had in stock would be affected since the DOM for the recall only went through April 2011. So do they get the fixes and open all of the boxes and fix them, do the send them back to Britax? When I do get a replacement, if I decide to try that again, I would obviously like a newer seat (the ones I got were from 01/11) but for the price I paid I knew I couldn't expect one brand new. If they do just fix the recalled car seats themselves then I guess I might as well just have the part sent to my house and do it myself instead rather than deal with another exchange.
So my question is what do they do with the seats that are apart of the recall. Obviously not all of the ones they had in stock would be affected since the DOM for the recall only went through April 2011. So do they get the fixes and open all of the boxes and fix them, do the send them back to Britax? When I do get a replacement, if I decide to try that again, I would obviously like a newer seat (the ones I got were from 01/11) but for the price I paid I knew I couldn't expect one brand new. If they do just fix the recalled car seats themselves then I guess I might as well just have the part sent to my house and do it myself instead rather than deal with another exchange.