bethng
Active member
My friend has her 5 yo in a graco nautilus (harnessed). Well, all of a sudden her son was able to lean forward (with some effort) and loosen the straps so he could get his arms out! My friend tried pulling on them and the same thing happened. She could pull them loose after buckling him in. She called graco this morning and they want her to send in the bottom part of the seat and they will replace it and hopefully that will solve the problem but they said they wont be able to tell her what went wrong with her seat in the first place. Just a FYI....check your GN straps!