Britax Regent

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sixmaybemore

New member
I bought a Britax Regent in June. It didn't fit in my car. The company I bought it from a) never returned my phone calls b) never returned my emails making it c) impossible to return the seat and d) get my money back.

Now, I could sell the seat on CL, I wouldn't have a problem with that except for a) the seat cover has a broken clip on the back, making it so the cover won't stay on the seat and b) Britax won't call me back either. I've called them three times over this issue.

NOW what??! I'm really annoyed with the company I bought it from (Little Folks in NYC) AND with Britax.

Any ideas? Sell the seat on CL anyway? Keep bothering Britax? ???
 
ADS
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ginny4

New member
throw it on CL & in the mean time while you wait for a buyer call britax AGAIN & AGAIN ...& get that small part replaced. even if they have to replace the entire cover to do so.
 
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sixmaybemore

New member
ginny4 said:
throw it on CL & in the mean time while you wait for a buyer call britax AGAIN & AGAIN ...& get that small part replaced. even if they have to replace the entire cover to do so.
Click to expand...

They will have to replace the entire cover. There's no way to fix it otherwise.
 
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sixmaybemore

New member
Okay, I'm sitting here thinking about this, and I'm getting annoyed all over again. I'm drafting a letter that I'll send tomorrow via registered, return receipt email. It's straight and to the point. I bought a seat. I need to return the seat. Your company didn't respond, even though I tried multiple times. I want a refund, or I"ll report you to the appropriate agencies, blah blah blah. It's worth a shot at any rate. I'll stick it on my blog, too. Losers.
 
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