RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Seat Labels Missing NHTSA phone number

Make / Models :
GRACO / 8487BELI CARGO ULTRA
GRACO / 8487SMP CARGO ULTRA
GRACO / 8487WBR CARGO ULTRA
GRACO / 8686ROS TREASURED CARGO
GRACO / 8689FAR PLATINUM CARGO
GRACO / 8D01ZPH PLATINUM CARGO
GRACO / 8D02SYC PLATINUM CARGO
GRACO / 8D03WIK CARGO BOOSTER
GRACO / 8D04SDN CARGO BOOSTER
GRACO / 8D05NWY PLATINUM CARGO
GRACO / 8D10CCE PLATINUM CARGO

Manufacturer : GRACO CHILDREN'S PRODUCTS INC
Mfr's Report Date : MAR 10, 2008
NHTSA CAMPAIGN ID Number : 08C005000
NHTSA Action Number: N/A
Component: CHILD SEAT
Potential Number Of Units Affected : 121042

Summary:
GRACO IS RECALLING 121,042 CARGO BOOSTER SEATS (CHILD RESTRAINT SYSTEMS) MANUFACTURED BETWEEN JANUARY 9, 2006 AND MARCH 3, 2008. THESE SEATS WERE LABELED WITH AN INCORRECT TELEPHONE NUMBER FOR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WHICH FAILS TO CONFORM TO THE LABELING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, CHILD RESTRAINT SYSTEMS.

Consequence:
IN THE EVENT OF A PROBLEM WITH THESE CHILD RESTRAINTS, OWNERS WOULD BE IMPEDED IN CONTACTING NHTSA.

Remedy:
GRACO WILL MAIL ALL REGISTERED OWNERS A NOTIFICATION LETTER ADVISING THEM OF THE ERROR. INCLUDED WITH THE LETTER WILL BE A NEW LABEL WITH THE CORRECT NHTSA HOTLINE TELEPHONE NUMBER, ANOTHER LABEL THAT SHOULD BE AFFIXED ADJACENT TO THE LABEL WITH THE MODEL NUMBER AND MANUFACTURE DATE INFORMATION ON THE BACK OF THE CHILD RESTRAINT ADVISING THAT THE UNIT HAS BEEN REMEDIED IN ACCORDANCE WITH THIS CAMPAIGN, AND INSTRUCTIONS ABOUT WHERE AND HOW TO AFFIX BOTH LABELS. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2008. OWNERS MAY CONTACT GRACO TOLL FREE AT 800-345-4109.

Notes:
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

http://www-odi.nhtsa.dot.gov/cars/p...rcl_ID=08C005000&summary=true&PrintVersion=NO

Re: RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Manual Missing NHTSA phone number

MomToEliEm said:

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153)

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wouldn't it be hysterically ironic if you tried to call that number only to learn that it was the wrong number?

Re: RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Manual Missing NHTSA phone number

southpawboston said:

wouldn't it be hysterically ironic if you tried to call that number only to learn that it was the wrong number?

Click to expand...

:ROTFLMAO:

Re: RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Manual Missing NHTSA phone number

oh, and another thing:

Consequence:
IN THE EVENT OF A PROBLEM WITH THESE CHILD RESTRAINTS, OWNERS WOULD BE IMPEDED IN CONTACTING NHTSA.

Click to expand...

yeah, like if you called them with a complaint, a huge government bureaucracy would actually DO ANYTHING quickly anyway? seriously, i understand the technical need for a recall, but honestly, this is pretty stupid.

Re: RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Manual Missing NHTSA phone number

southpawboston said:

oh, and another thing:



yeah, like if you called them with a complaint, a huge government bureaucracy would actually DO ANYTHING quickly anyway? seriously, i understand the technical need for a recall, but honestly, this is pretty stupid.

Click to expand...

:yeahthat:

Google people!!!

OP, we still appreciate you posting the details!!!

Re: RECALL: Graco Cargo, Ultra Cargo, Platinum Cargo - Manual Missing NHTSA phone number

I don't know if I would think to look on my carseat if I needed to contact NHTSA. I'd probably start at something like NHTSA.gov or google. I doubt I would have even thought to contact them for any reason a year or so ago.

The funny thing about this recall, is that somebody posted the petition that graco had submitted to nhtsa to be exempt from issuing a similar recall for incorrect ph#'s or missing contact info on some seats. I don't recall if these were the seats or not... funny though, that thread's concensus was that a recall wasn't really necessary in the circumstances graco described... but apparently if this is the same one they advised the NHTSA about but then petitioned to not issue the recall they were denied it. :shrug-shoulders:

For 2 years of seats, there aren't that many involved, relatively speaking. And for once it's not a safety issue. Honestly, how many parents even know what NHTSA is anyway?