In Search Of True fit cover

dawnp15

New member

• Feb 21, 2011

• #1

My cover is coming apart at the seams everywhere! So i'm on the hunt for a new one, my first pick would be brown(cappuccino?) and no blue or gray. I'm not in a desperate need for one, but i would like one. So just let me know whatcha have and how much! Thanks!!!

 

jess71903

Ambassador

• Feb 21, 2011

• #2

I'd contact Learning Curve. They tend to have pretty good Customer SErvice. Then, if you don't want the same cover as you have, you can trade it for a different one (I think LC may only replace with the same one. I'm surprised yours is coming apart!

 

Babywearing Meghan

New member

• Feb 21, 2011

• #3

yea I second that.. learning curve has awesome customer service, call them and say your cover is coming apart and I bet they would send along a new one

 

Pixels

New member

• Feb 21, 2011

• #4

I have Cappuccino, would be willing to do a three-way for another GN cover. I have all the parts (infant insert, harness covers, head pillow).

 

K

kathysr98

Active member

• Feb 21, 2011

• #5

I have a cappuccino I'll sell pretty cheap if you still want to buy.

 

dawnp15

New member

• Feb 21, 2011

• #6

Well i didn't buy it from a store i bought it here on the swap, so i dont think they would replace it for me. And yeah it's coming apart pretty bad in one spot, but it's not brand new anymore so i'm not too upset about it.

Kathy can you post some pics please?

 

jess71903

Ambassador

• Feb 21, 2011

• #7

dawnp15 said:

Well i didn't buy it from a store i bought it here on the swap, so i dont think they would replace it for me. And yeah it's coming apart pretty bad in one spot, but it's not brand new anymore so i'm not too upset about it.

Kathy can you post some pics please?

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Doesn't matter. They should (and probably will) stand behind their product. Unless it's used as a tug of war rope, a cover shouldn't fall apart until after the seat expires. Go ahead and get the cover you want, but call LC too. That way, you'll have a back-up.

 

Joyofbirth

New member

• Feb 21, 2011

• #8

I just wanted to make sure you are getting the cover you want. Cappucinio is a tan. The brown color is called Chocolate. Hope this helps.

 

dawnp15

New member

• Feb 21, 2011

• #9

Thanks everyone, i will contact LC first and see what they say! I guess if they say no they say no.

 

Babywearing Meghan

New member

• Feb 22, 2011

• #10

yea my first true fit was purchased on swap and turned out to have a broken tether hook and they replaced it for me. they didn't care where it came from..

 

dawnp15

New member

• Feb 22, 2011

• #11

Babywearing Meghan said:

yea my first true fit was purchased on swap and turned out to have a broken tether hook and they replaced it for me. they didn't care where it came from..

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Wow that is pretty awsome CS! I'm going to contact them today and i will let you know what they say!

 

Babywearing Meghan

New member

• Feb 22, 2011

• #12

dawnp15 said:

Wow that is pretty awsome CS! I'm going to contact them today and i will let you know what they say!

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they actually just didn't ask, I mentioned I got it from someone and they said it didn't matter.. that was as far as it went.. (I didn't really say I bought it on swap at cs.org lol)

 

NannyMom

Well-known member

• Mar 26, 2011

• #13

I'm curious to see what they said. When my anti rebound bar bent, they gave me a hassle about not have a receipt (when I said it was a gift, they wanted me to have the buyer search credit card records to find it ), but did finally replace. And when my Blue Aurora cover started coming apart, they refused to stand by it because it didn't come on my seat, and I couldn't show proof I bought it from them (bought in swap).

 

Judi

CPST/Firefighter

• Mar 29, 2011

• #14

http://www.car-seat.org/showthread.php?t=163907

Standing in line.

 

P

PEIMommyof2

New member

• Mar 31, 2011

• #15

I have both a cappuccino and a sporty blue that are available for sale.