Radian 80 pillow problem

D

diaperjoys

New member

• Nov 13, 2010

• #1

We received our Radian 80 today, and I'm having some trouble with the pillow. The manual says I can attach it with a couple straps, but I cannot find the straps they are referring to - there are no strings or straps attached to the pillow itself, and nothing that I can find on the seat either. I did a search on the forum, and a few threads came up, but I remain clueless. Can anyone tell me how to attach it??

I'm wanting to use the body support pillow as a head pillow for a 34 lb rf toddler.

Thanks!

 

christineka

New member

• Nov 13, 2010

• #2

There should be some long, black strings attached to the body support pillow. If you don't have any attached, maybe a call to customer service is in order.

 

Chely7425

New member

• Nov 13, 2010

• #3

We have an 80SL and do this... the body pillow of ours have 2 black straps coming off them that we ust tuck under the cover... would it help if I ran out and took pics?

 

D

diaperjoys

New member

• Nov 13, 2010

• #4

Chely7425 said:

We have an 80SL and do this... the body pillow of ours have 2 black straps coming off them that we ust tuck under the cover... would it help if I ran out and took pics?

Click to expand...

It is sounding like something is missing from our pillow - there is nothing attached to it anywhere. I'll go ahead and call customer service on Monday & see if we can get it taken care of.

Thanks!

 

amelia222

New member

• Nov 13, 2010

• #5

Mine doesn't have the strings either. I think I remember reading here that they stopped putting them on. What is your dom? Mine is sept '10

 

D

diaperjoys

New member

• Nov 13, 2010

• #6

amelia222 said:

Mine doesn't have the strings either. I think I remember reading here that they stopped putting them on. What is your dom? Mine is sept '10

Click to expand...

Mine is July '10

 

Chely7425

New member

• Nov 13, 2010

• #7

Mine is a similar manufacturing date, I believe July or August 2010 and it has the strings.

 

sunnymw

New member

• Nov 13, 2010

• #8

Neither of mine have them but they are the XT and XTSL so I guess they wouldn't need to be used as head pillows.

My RN80 had them though.

 

dawnp15

New member

• Nov 13, 2010

• #9

Yes the newer models no longer have the strings on them. My dec '09 has them and my aug '10 does not. I guess they need to update their manual to reflect the changes.

 

D

diaperjoys

New member

• Nov 14, 2010

• #10

Would there be anything wrong with sewing strings on the pillow so that it can be secured as per the manual's instructions??

 

Minnesota

CPST Instructor

• Nov 14, 2010

• #11

dawnp15 said:

Yes the newer models no longer have the strings on them. My dec '09 has them and my aug '10 does not. I guess they need to update their manual to reflect the changes.

Click to expand...

How is one expected to keep the pillow up there without the straps?

 

dawnp15

New member

• Nov 14, 2010

• #12

Yeah know that's a good question. Obviously it won't be an issue when used as an infant support cause it's down at the bottom of the seat, but when used for a toddler pillow i don't think it will stay up well. Maybe contact SK and see what they say about it, well anyone than Russ i would suggest lol!!!

 

Minnesota

CPST Instructor

• Nov 14, 2010

• #13

dawnp15 said:

Yeah know that's a good question. Obviously it won't be an issue when used as an infant support cause it's down at the bottom of the seat, but when used for a toddler pillow i don't think it will stay up well. Maybe contact SK and see what they say about it, well anyone than Russ i would suggest lol!!!

Click to expand...

I'm sure he's NEVER HEARD OF a pillow without straps!