News Evenflo Maestro Recall - EVENFLO ( 10C005000 )

[swtgi1982]

honestly I think they should just replace the affected seats period, I mean that little piece of metal is gonna fix it, I doubt it. They are just setting themselves up for a legal issue if something does happen after the fact. Why do I have a feeling this will not be the last we hear of this?

 

[ctbcleveland]

Wow, something positive coming from a Consumer Reports investigation? (I know, I know...)

I agree...I am grateful that another group is testing seats (other than the government) and found this failure.

 

[swtgi1982]

Is this just me or has someone else noticed this from that video of the crash test? The harness adjuster itself is what is coming off AND the screw holding it down coming out seems to be what is causing the cracking and issue. SO if that is the issue why is the reinforcement plate in the fix kit going a whole 3/4in back from the issue on the plastic no where near the harness adjuster it self? It appears from the crash test that the harness adjuster is just being ripped out of the shell, thus I do not see how this metal piece going further back will solve this issue at all.

 

[Babywearing Meghan]

I don't own a maestro but I am curious if evenflo will give out refunds to the families that are not comfortable using the seat even with the remedy system.

 

[swtgi1982]

I don't own a maestro but I am curious if evenflo will give out refunds to the families that are not comfortable using the seat even with the remedy system.

doubt it, I am about to call sears where all three of mine were purchased to see if they will take them back and I can get my money back, and get something else

 

[KaysKidz]

If you registered it, which I assume you did, you will receive the kit automatically I was told my evenflo yesterday if your seat is affected.

Honestly, I don't know if I did. I remember doing my FR85's, but don't remember if I did the Maestro's. I'm also not sure I like the 'fix'. DH watched the video's and is fine with it (he builds aircrafts, so does understand structural stuff), and I was kinda OK until it was mentioned about the harness adjuster is ripping through the shell causing it to crack, vs it cracking and allowing the harness adjuster to malfunction.

I have to figure something out and quick, because the Maestro is a daily seat for my dd's boyfriends son. It's only a spare for us, so I can get away with not using it...but not for long.

 

[KaysKidz]

doubt it, I am about to call sears where all three of mine were purchased to see if they will take them back and I can get my money back, and get something else

Can't wait to hear what they say. That's where I bought both of mine. Of course, now I'll have to find receipts for them too.

 

[swtgi1982]

i think I would be more comfortable if they were bracing the screw holding the harness adjuster in the plastic shell.

 

[Mommy2Marcus]

Re: Maestro Recall

ok reinforcing the splitter plate has nothing to do with the recall what was she talking about? It is the harness adjuster that is the issue, sounds like someone does not know what they are talking about there then.

That is what I meant. I am sick & was extremely tired last night when I posted. Sorry. She said that re-enforced the area around the harness adjuster up front. Sorry.

 

[swtgi1982]

Can't wait to hear what they say. That's where I bought both of mine. Of course, now I'll have to find receipts for them too.

I know from working retail, that as long as they sell or have sold the seat you do not need a reciept since it is on recall.

 

[fyrfightermomma]

Where in the world do you find the fix it kit on the site? I called Evenflo and got a message that said to go to safety.evenflo.com to order the kit. I went there and found nothing other than a statement that said to call them for the kit

 

[swtgi1982]

They told me kits were going out to all registered owners on Monday and depending how far you are from OH you should have it between Wed and Fri next week in home. They are automatically sending it with the recall notice to registered owners I was told.

the bottom of the page here says to register your product for recall, so that sounds right from what I was told from customer service yesterday, I got a person by bypassing the recall option and went to general customer service I called the main number from the owners manual which is also on the back if the seats.

http://safety.evenflo.com/cs/sc/cssc99_RD.phtml?rid=EFR30&src=WEB

 

[mytwobugs]

Where in the world do you find the fix it kit on the site? I called Evenflo and got a message that said to go to safety.evenflo.com to order the kit. I went there and found nothing other than a statement that said to call them for the kit

here is the link to request the fix kit

 

[DahliaRW]

Honestly, they are recalling the seats and have a fix. They did this without any reports of real world injuries or failures (in actual crashes with real kids). And they aren't waiting for someone to get hurt to recall. I'm impressed! Just ordered my kit - not sure if I sent in the card...

 

[fyrfightermomma]

here is the link to request the fix kit

Thanks a bunch! I thought that was just to register it, but that will automatically notify them you need a kit?

 

[mytwobugs]

Thanks a bunch! I thought that was just to register it, but that will automatically notify them you need a kit?

I think so. I clicked the link at the bottom of the evenflo recall page that said "Register for Recall" to get to that page. I entered my email on the form hoping that I would get some sort of notification about the kit mailing but we will see.

Guess I will now go put the FPSVDs (that I had felt uncomfortable using with my 45 pound 4 yr old especially in the '08 civic for fear the harness would rip out) back in the cars since the replacement maestros may have the adjuster rip out. Great, 4 higher weight harness seats and I still can't win.

 

[Doda]

If I'm not mistaken, doesn't NHTSA have to certify that the recall kit will fix the problem? I would think if NHTSA is over seeing the recall than they must retest the seats with the piece installed and found no issues. If NHTSA approved the kit than I have no concerns using my seat after I get the kit.

 

[LISmama810]

If I'm not mistaken, doesn't NHTSA have to certify that the recall kit will fix the problem? I would think if NHTSA is over seeing the recall than they must retest the seats with the piece installed and found no issues. If NHTSA approved the kit than I have no concerns using my seat after I get the kit.

I don't know what process is undertaken to fix a recall, but I don't have a ton of confidence in NHTSA.

 

[swtgi1982]

Re: EVENFLO ( 10C005000 )

Mine is also in the recall (Canadian seat). When I was talking to rep at evenflo, I mentioned that ALL my stickers are peeling/bubbling also and she said that she has never heard that before. Pretty bad for a seat that was manufactured: Feb 17 2010.

your stickers too huh? I have three seats and all of them are peeling and bubbling and coming off, mine were made in dec 2009, jan 2010, and mar 2010

 

[icnee]

I checked one of the seats we gave put at a check up event and the date is 4/9/2010 and begins with the 310. that really stinks.