That was my thought until she said both sides were damaged.
Honestly, I don't see how a seat getting pushed back into it, or a tether pulling to the side, could have possibly done that, because the metal of the frame i think would have prevented it... I think tiggercat was dead on when she said it looks like something hit it from the side...although with BOTH sides damaged, I'm thinking it had to have been "pinched" somehow..By some sort of machine picking it up and loading it or something?? Or else..ooohh..yes, during shipping, if the box were on it's side, and they placed something (or a lot of somethings) that were very heavy on top of it, I can absolutely ee the fram buckling in exactly those places, because that's the widest point inthe middle...does that makes sense to anyone else?
I would hope they wouldn't say to use it, bbut after i get over the horror of it, I also don't know that it would affect crash performance..the part of teyh seat takign teh strain is the back, which is steel reinfoced, and those shallow plastic sides don't really do a whole lot..even in a side impact, the harness is really whats keep ing the kid restrained....but PLEASE lets hope skjp says not to use it and send her a new seat.