Well, that's debatable. Toyota is being investigated right now because while they were telling the public it's gas pedals and floor mats, they were admitting to Congress that they don't know what the issue is. So I don't know that they have acknowledged their mistake, since they don't even necessarily know what their mistake is.
Acting contrite when you get stuck with your hand in the cookie jar isn't the same as "coming forward."
The rest of it is all PR, and not very good PR at that.
I'm not saying Toyota is an evil company or anything, but their handling of this has been atrocious.
I agree. Their handling of this has been atrocious. They stopped selling the cars because they were legally required to.
I'm only NOT raking them over the coals because I don't think any of the other big car companies would have acted any different and cuz I think the issue is pretty overblown.