I had emailed them regarding finding out more information to get tether anchors installed because i wasn't getting anywhere with calling them. Here's their response:
"Unfortunately, we are unable to provide technical assistance for the
concern you described. You may contact your local DaimlerChrysler
dealership for further assistance, or you may refer to the vehicle's
Service Manual."
they gave me a website to get the service manual and i tried to find it for my year and it doesn't go back far enough. figures...i emailed them back that i couldn't order the manual did they have any other ideas and they said
"I do apologize for the inconvience this has caused you, but we do not
have any technical assistance we can provide here at the Customer
Assistance Center. If the dealer you are working with is unable to
assist you, I do suggest contacting a second dealer in your area."
the problem is that i have contacted other dealerships adn no one has experience retrofitting the tethers.
didn't someone mention there were generic installation instructions for doing it yourself? i guess i'm not even sure where it'd go. maybe i just go buy the hardware and see what the instructions say.
thanks for listening to my rambling...
"Unfortunately, we are unable to provide technical assistance for the
concern you described. You may contact your local DaimlerChrysler
dealership for further assistance, or you may refer to the vehicle's
Service Manual."
they gave me a website to get the service manual and i tried to find it for my year and it doesn't go back far enough. figures...i emailed them back that i couldn't order the manual did they have any other ideas and they said
"I do apologize for the inconvience this has caused you, but we do not
have any technical assistance we can provide here at the Customer
Assistance Center. If the dealer you are working with is unable to
assist you, I do suggest contacting a second dealer in your area."
the problem is that i have contacted other dealerships adn no one has experience retrofitting the tethers.
didn't someone mention there were generic installation instructions for doing it yourself? i guess i'm not even sure where it'd go. maybe i just go buy the hardware and see what the instructions say.
thanks for listening to my rambling...