D&L's-mommy
New member
I just got a monterey for DS maybe 2 or 3 weeks ago, it had the red belt guides, tried it in the car, and had the same problems as everyone else.I emailed Diono, and a week later I had the new head rest, it works perfect. I had no trouble getting the old headrest off, I even had a ruler and spatula all ready to go but didn't need it. I just squeezed the red adjuster (that you use to raise or lower the head rest) and held it squeezed and pulled the headrest right out, no problems. The new one went right in. the hardest part of the process was convincing DS and DD the headrests were not battle axes