Anyone else have troubles with the Turbobooster?

NannyMom

Well-known member
The headrest on my high back TB won't stay up. I can push on the top and it clicks down. THey replaced the head part and again I had problems. They replaced the back and the head and still I had problems. I've given up and I'm getting a Recaro Vivo. I reported the problem to NHTSA. Has anyone else had this problem????
 
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leighp

New member
I put my daughter in one at Wal-Mart today to try it out and it fell back. She thought it was a recliner. I thought it was maybe because it wasn't out together properly. Other than that I have no experience with them.
 

christineka

New member
I put my daughter in one at Wal-Mart today to try it out and it fell back. She thought it was a recliner. I thought it was maybe because it wasn't out together properly. Other than that I have no experience with them.

That is exactly how the booster is supposed to be. That is probably the case with any booster that converts to a backless. (I've only had experience with the turbos and fp boosters.) When you sit the booster in a vehicle, it rests against the back of the seat.

I haven't had a problem with the headrests falling down, though. I've heard of the Parkways having that problem.
 

Kat_Momof3

New member
yeah, the back falling back is not an issue... that will happen because of how it converts to backless.

the problem for the OP, I would consider a big big flaw. I'd get the new booster, but keep on Graco about this.
 

NannyMom

Well-known member
yeah, the back falling back is not an issue... that will happen because of how it converts to backless.

the problem for the OP, I would consider a big big flaw. I'd get the new booster, but keep on Graco about this.

WHat should I keep on Graco about? They told me they'd send me a shipping label to return it to them, and then give me my money back (but they didn't ask for a receipt or how much I paid?).

I did report it on NHTSA's site, and did a search. No one else has reported the same problem.

However, 3 people have reported the Fronteir problem...how many does it take? :rolleyes:
 

NannyMom

Well-known member
The mom has the same booster I do. I bought them together, they're identical. We haven't had the problem with hers yet, just mine. It's the fact that it happens even after they replaced the back that confuses me :confused:
 

cryswilkins

New member
The mom has the same booster I do. I bought them together, they're identical. We haven't had the problem with hers yet, just mine. It's the fact that it happens even after they replaced the back that confuses me :confused:

Its probably just a defective booster. :shrug-shoulders:
 

Judi

CPST/Firefighter
I have three and don't have issues with any of them. Send it back to Graco, so they can take a look.
 

tanyaandallie

Senior Community Member
I agree, I'd either have them replace the entire seat or refund your $$. Sounds like it's a fluke but definitely one they should look at.
 
A

Aüdrina

Guest
WHat should I keep on Graco about? They told me they'd send me a shipping label to return it to them, and then give me my money back (but they didn't ask for a receipt or how much I paid?).

I did report it on NHTSA's site, and did a search. No one else has reported the same problem.

However, 3 people have reported the Fronteir problem...how many does it take? :rolleyes:
Meeeee! My headrest keeps falling down too. Graco is looking into it now.
 

ketchupqueen

CPST and ketchup snob
Staff member
It's a fairly uncommon but not unheard of problem through the years. Don't let them tell you it's unheard of, escalate support requests if needed, and report to NHTSA.
 

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