Grrrrr. So NOT impressed with my Malibu Radian cover!

jrmo

New member
The "fuzz" tore off when gently wiping off with water 2 weeks after I bought it! I called CS and they promptly sent a new one. Great. Well, when it finally arrived, it had a tear in the crotch strap hole. Wonderful. Called and explained, they sent another one, and were supposed to be sending a call tag (though I've never heard from or seen UPS and I asked when he dropped off the second one....) This one is ripped too! I called back and the lady requested pictures. Fine. Sent them, no reply for a week. Sent a follow up email a few days ago. Still no reply. I am NOT impressed with SKJP at this point! To add insult to injury, today more of the "fuzz" came off when it rubbed against another carseat I installed next to it. Seriously. This is a $300 carseat. Make a cover that's worthy of such a price tag and get some quality control! Anyone else had similar problems?
 
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