SPJ&E
New member
I called them about the MA harness and about the Decathon not adjusting. lovinwaves had spoken to them on the 19th about sending a new harness for mine (she was calling them about her covers, so she asked about my harness too). They said it would be here in 3-5 days...I called and she said it was being sent out today! Good thing I have extra seats...geez!
And about the Decathlon, she gave me the whole "If he's rear-facing it's going to be harder...what you need to do is make small tugs..." bla bla bla...I said, "That doesn't do anything...it doesn't move at all. Even if I bring the seat in the house and pull it down at a different angle, it won't move if he's buckled into it".
So she is supposed to send a UPS shipping label for me to send it to them so they can check it. If they end up sending me a new DC, I'm just going to sell it on Ebay...and I'll probably just do the same if they send this one back and say that's how it's supposed to be (it's been used maybe 10 times and I still have the box). Then I'll use that money to get a Marathon and then come tax time, get 2 more Marathons, like I planned anyway.
Okay, just wanted to let you all know what they said!
And about the Decathlon, she gave me the whole "If he's rear-facing it's going to be harder...what you need to do is make small tugs..." bla bla bla...I said, "That doesn't do anything...it doesn't move at all. Even if I bring the seat in the house and pull it down at a different angle, it won't move if he's buckled into it".
So she is supposed to send a UPS shipping label for me to send it to them so they can check it. If they end up sending me a new DC, I'm just going to sell it on Ebay...and I'll probably just do the same if they send this one back and say that's how it's supposed to be (it's been used maybe 10 times and I still have the box). Then I'll use that money to get a Marathon and then come tax time, get 2 more Marathons, like I planned anyway.
Okay, just wanted to let you all know what they said!