Hello -
We've had a britax parkway for about a year, man. date of 11.07, but purchased june or july of 08.
About a week ago the headrest wouldn't stay put after being adjusted (or would just drop without warning).
i called britax and they said because they stopped manufacturing it more than a year ago they wouldn't do anything unless i had the receipt saying it was purchased less than a year ago. the seat is registered, so in theory they have the purchase info, which is annoying.
i can't find the receipt to save my life (found a lot of other things tho!) - do you have any suggestions, or am i out of luck?
i've bought five britax carseats over the years, you'd think there'd be some argument for customer loyalty!
thanks for any advice -
lucysmom
We've had a britax parkway for about a year, man. date of 11.07, but purchased june or july of 08.
About a week ago the headrest wouldn't stay put after being adjusted (or would just drop without warning).
i called britax and they said because they stopped manufacturing it more than a year ago they wouldn't do anything unless i had the receipt saying it was purchased less than a year ago. the seat is registered, so in theory they have the purchase info, which is annoying.
i can't find the receipt to save my life (found a lot of other things tho!) - do you have any suggestions, or am i out of luck?
i've bought five britax carseats over the years, you'd think there'd be some argument for customer loyalty!
thanks for any advice -
lucysmom