Right, to have a low income seat distribution program, I'm fairly positive there has to be a certified tech on staff. Our local health department's tech, forever, was the only tech in our whole county. She recently let her certification lapse and the health department can no longer do the distribution program. So now there is nothing for the entire county (and we're one of the lowest-income counties in the state, in a state with the second-highest unemployment rate in the country right now). We do have two cops who are certified.
The best thing you can do, IMO, is find out if these are actual certified techs giving this advice, and if so, talk to them. Provide them with updated information (preferably via handouts from reputable sources). If they aren't receptive, consider reporting them to higher-ups (head of Safe Kids in the area, for example, or state CPS coordinator).