Can my friend take the insert out of the Nautilus? I saw her son in it today and it pulls the harness straps below his shoulders. She has the right harness slot but they then have it threaded through the insert and that pulls the straps down and then up over his shoulders. I told her I thought it was supposed to be removed at a certain point. Her son is nearly 5 yo and about 45lbs.
Thanks.
Thanks.