Customer service calls to Britax and Graco

2BunniesMommy

Well-known member
Started my morning off with calling both companies and thought I would share what I have learned.

Britax- wanted to know when we can expect to see some new Frontier cover options. She said there will not be any soon and to check back in a month. :thumbsdown:Booooo

Graco- My daughter is in love with the idea of a purple seat so I was wondering when Alma will be available. Best she could give me, and this was for all seats that are showing up but not available anywhere yet was "mid to late summer" which she interpreted as as early as the end of this month to late August. FYI, if you do get a non preferred pattern, the new cover set will run you $48. More than I would want to pay for it, but info I am happy to share!
 
ADS

NannyMom

Well-known member
Started my morning off with calling both companies and thought I would share what I have learned.

Britax- wanted to know when we can expect to see some new Frontier cover options. She said there will not be any soon and to check back in a month. :thumbsdown:Booooo

Graco- My daughter is in love with the idea of a purple seat so I was wondering when Alma will be available. Best she could give me, and this was for all seats that are showing up but not available anywhere yet was "mid to late summer" which she interpreted as as early as the end of this month to late August. FYI, if you do get a non preferred pattern, the new cover set will run you $48. More than I would want to pay for it, but info I am happy to share!

Was that $48 including shipping? I was told a few weeks ago $40 plus shipping.
 

2BunniesMommy

Well-known member
Honestly, I heard the word shipping but didn't catch if it was included or if she said and shipping, my kids were getting noisy at that point. I sure hope that is the included price and that the price didn't go up $8 in a couple weeks. What would it be by the time they have it? Yikes!
 

Spam

New member
They have the spiral on their website for $40 plus shipping, so that probably included shipping :shrug-shoulders:
 

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