Problem with Graco and getting refund.

MonAmiBelle

New member
I sent our GN back four weeks ago and was told I would be getting a prompt refund for the seat. I called today to find out when/if they'd sent the refund, they hadn't and there was no request for a refund to be sent according to the CS rep I talked to.

So basically they've had the seat in their possession for 3+ weeks and weren't going to do anything about it. :mad:

Just a vent and a heads up for anyone expecting a refund, if it doesn't show up in the timeline they told you CALL!
 
ADS

Joyofbirth

New member
Are you dealing with Miriam? If not, you may want to talk to her about this. Are they getting your refund processed now?
 

MonAmiBelle

New member
No, Kim was who started the process on their end and today I talked to Mary Jane.

They're going to work on it and said I should have it in another two to two and a half weeks. :thumbsdown:
 

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