Broken base on Decathalon

firemomof3

New member
A friend of mine has a Decathalon and she was taking it out of the car when she dropped it on the pavement. Now there is a big crack & a missing piece of plastic in the base. Will Britax replace it?
 
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BookMama

Senior Community Member
If she broke the seat from mishandling (however unintentional), I wouldn't expect Britax to replace it. However, you never know - if it's still under the 1-year warranty, it might be worth a call. Maybe they'll offer her the $100 replacement seat.
 
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