Seat going back... Can I keep the cover?

jsta1005 · Mar 21, 2009

I'm mailing my SS1 back to Graco because the handle is beginning to peel. Can I keep the cover or straps or does everything have to go back?

NannyMom · Mar 21, 2009

WHen I sent mine back a year ago, they told me to keep the cover and canopy because that cover was no longer being sold (ie- if I liked it, I'd "never" find it again). I'd say keep at least the cover and canopy. Ask about the harness though. Maybe you can keep that too. I'm pretty sure Britax lets you keep the cover but not the harness.

jsta1005 · Mar 21, 2009

So should I just call back and ask?

babygirlsmom1005 · Mar 21, 2009

jsta1005 said:
So should I just call back and ask?

When my Recaro Como had to go back (daughter chewed a snap off of the adjustment strap and they wanted to see it), I called and they said to keep the covers, etc...because they wouldn't need to see that. I would call first and see what they have to say.

NannyMom · Mar 21, 2009

jsta1005 said:
So should I just call back and ask?

yup, call back and ask. My experience is Graco is very nice with their returning seats policy. THe letter said something about returning it within so many days (30? 60?) and I never got around to it... I ended up calling back twice to get a new letter (one I lost, the 2nd was past the date).

xxluckychicxx · Mar 21, 2009

The rubber on the handle on my SS1 is also peeling!

Maybe I should call them...

jsta1005 · Mar 21, 2009

xxluckychicxx said:
The rubber on the handle on my SS1 is also peeling!

Maybe I should call them...

you should!

Seat going back... Can I keep the cover?

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