Britax HUGS tearing

BrendansMommy · Feb 23, 2009

I have been having all kinds of problems with the HUGS on my Britax seats tearing. They aren't that expensive to replace (last time it was like $12/set, I think), but it is frustrating all the same. I replaced the HUGS on my Regent less than two months ago and it has already torn, making this the second set that has torn on me in the Regent (after the warranty expired of course). I had one set tear on my in the BLVD (again, after the warranty expired).

Clearly, I must be doing something wrong, b/c I have never heard of anyone else having this problem. I just have no idea what that is. When I've called CS about it they say they aren't sure why and just tell me to get a new set.

Any thoughts?

melniemi · Feb 23, 2009

No idea. My dd used her first marathon for 4 years w/o any problems, hugs used the whole time. We've never had a hugs problem?? Does your son pull at them or anything?

BrendansMommy · Feb 23, 2009

He doesn't pull on them at all. It's so strange. It's got to be us though. 3 sets of HUGS on two different seats can't be coincidence, can it? :shrug-shoulders:

Mom to a few · Feb 23, 2009

Do you tighten and loosen the harness each time, or leave it tight?

I had that happen to a Blvd in the past, but it was the one I had in RF, and I wasn't tightening/loosening. I think when I was trying to buckle it together (with the harness still tight), the HUGS were catching a little on his clothes and causing the edge of the harness to pull against the edge of the HUGS (if that makes any sense to you at all!). Once the seat was FF, it was never a problem again because I was tightening/loosening again each time (and we've used 3 seats with HUGS FF).

If you are leaving the harness tight, maybe try tightening/loosening each time after you get the new set to see if that makes a difference.

Good luck--I know that's frustrating!

vonfirmath · Feb 23, 2009

My Marathon is RFing, I don't tighten/loosen each time, I DO use the HUGs and they have not torn. (yet)

SPJ&E · Feb 24, 2009

None of the HUGS on Pacey's seats have torn and he has never messed with them at all. Joshua's are another story. He pulls on them and I know 1 set is torn a little bit, but I don't know about the other. I guess I'll have to order new ones before he turns FF (or is that a problem?).

BrendansMommy · Feb 24, 2009

Ok, we do not loosen/tighten every time. I hate that awful ratcheting mechanism on the BLVD and Regent. It takes forever to get it tight. I guess we'll start, though, if that's what is causing the HUGS problem. What a pain.

SPJ&E · Feb 24, 2009

Just wanted to add that we don't loosen/tighten everytime, because we also hate the ratcheting mechanism. We leave the harness where it needs to be and only adjust is we have to. We've always done that though and Pacey's aren't messed up.

Who knows!?

BrendansMommy · Feb 25, 2009

SamPacey&Joshua said:
Just wanted to add that we don't loosen/tighten everytime, because we also hate the ratcheting mechanism. We leave the harness where it needs to be and only adjust is we have to. We've always done that though and Pacey's aren't messed up. Who knows!?

Nice. So we can't be sure about the tightening/loosening thing. This is so frustrating. I guess I'll ask yet again when I call to buy replacements. Maybe they'll have some different info.

You when it first happened it was summer in Texas and I thought it was b/c it got so hot in the car. Second time was summer in Arkansas, so heat could still be an issue. Now it's winter in Arkansas, so heat isn't it.

If we didn't have to get ready for new baby, I'd be tempted to chuck the Regent and just get another Nautilus.

Britax HUGS tearing

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