Tracy
CPST Instructor
I checked a seat today for a new mom with a 2 month old. The seat was an Eddie Bauer ITS with the very small base. Vehicle was a 2005 Suburban... We could not get a good fit with the LATCh strap or with the seat belt. Mom and I discussed the purchase of a new convertible since she didn't like the seat very well and the stroller was difficult to use as well. Anyway, after she left here, she called Cosco and they are sending her a totally new travel system with a different car seat and stroller! The customer service rep told her that they had a lot of complaints about the seat and base and were glad to replace it for her!
Tracy
CPST/I
Amarillo, TX
Tracy
CPST/I
Amarillo, TX