Question Whole adjuster thingamajig moving.

R

remken

Member

• Jul 30, 2008

• #1

Sorry no idea what to call it.

Anyways I was putting the cover back on my sons regent and noticed that this whole thing is loose and moves.

 

Mama!

New member

• Jul 30, 2008

• #2

the flap is supposed to go up and down. it should not be loose and unscrewed from the seat frame.

 

R

remken

Member

• Jul 30, 2008

• #3

I know the flap moves up and down. The whole thing that I circled is moving.

 

scatterbunny

New member

• Jul 30, 2008

• #4

Are the screws loose? Call Britax. :thumbsup:

 

Mama!

New member

• Jul 30, 2008

• #5

scatterbunny said:

Are the screws loose? Call Britax. :thumbsup:

Click to expand...

Exactly. If those screws are loose, that's a bit

 

R

remken

Member

• Jul 30, 2008

• #6

I just tried to tighten the screws and I couldn't get them to tighten any and its still loose.

 

scatterbunny

New member

• Jul 30, 2008

• #7

That doesn't sound good to me. Definitely give Britax a call in the morning.

 

R

remken

Member

• Jul 30, 2008

• #8

I'll have to call them on Friday since I'll be gone tomorrow.
Thankfully i have a couple of extra seats to use.

 

R

remken

Member

• Jul 30, 2008

• #9

OK I'm a dork but I went to the babiesrus here in town since I had to go to a store across the street from it. The one at babiesrus doesn't move.

 

Kat_Momof3

New member

• Jul 31, 2008

• #10

that's not being a dork... that's being extra thorough.

Obviously it's hard to convey in typed words how much something is moving, and then you think... maybe I'm nuts... and its really that I'm moving the seat.

So, by going to the store and ensuring that you know that it is a problem and how much of one, you thereby arm yourself with arguments for any CSR who might try to explain the problem away as they can't see it.

 

R

remken

Member

• Aug 6, 2008

• #11

I finally got a chance to call Britax this morning. Anyways I talked to Helen and told her what was happening with my sons seat. She didn't understand when I told her that the whole thing that holds the adjuster strap is moving so I have to send her an email showing her what I am talking about to see if it is something that is an replaceable part.Since my seat is out of warranty. Which I doubt the part is an replaceable one, but hey you never know.

Anyways here is a video of the piece that is moving.
I had to take it with my cell phone since I threw my camera down the stairs on accident and it broke in half. So not the best quality.

 

spokaneCPST

CPST Instructor

• Aug 6, 2008

• #12

Yeah, I would be concerned about that too. It will be interesting to see what Britax has to say after seeing the video.
Renee
PS Are you still coming to the Walmart check on the 16th? How about the tech class?

 

R

remken

Member

• Aug 6, 2008

• #13

Yep I will be at both. I kept on meaning to email you telling you thank you for showing me how to enroll in the class.

Allison

 

spokaneCPST

CPST Instructor

• Aug 6, 2008

• #14

YEAH!!! I am hoping to be an observer/assistant in the class, as the start to my instructor candidacy.

 

R

remken

Member

• Aug 6, 2008

• #15

I'm excited also. I'm nosey and saw that we have another member around here that is thinking about becoming a tech also. I don't want to say who it is in case she doesn't want others here knowing where she lives. I'm sure you know who I'm talking about though.

 

Mama!

New member

• Aug 6, 2008

• #16

I'd be concerned about that too. I need to check DD's, thanks for reminding me.

 

R

remken

Member

• Aug 18, 2008

• #17

UPDATE: They are sending me a new seat. That I should have within 5 business days and I get to keep my old cover. Since I told her my son doesn't like any of their covers that are available right now. Not sure if they are sending a naked seat or not though since I get to keep my old cover.

 

scatterbunny

New member

• Aug 18, 2008

• #18

I'm so glad they're taking care of it for you, and that your ds gets to keep his favorite cover.