Victorious4
Senior Community Member
Warning: here goes my rant!
Back in AUGUST my '05 Escape Hybrid went in for it's 1st oil change - the morons at the dealership treated it like a normal Escape & so 1 hour out of the shop (& many miles from home as I was on my way to NYC) the RPMs surged into the red, then stalled out on the thruway & a huge electric ! flashed on my dashboard, telling me to "Pull over safely now" The back window was covered with oil! I still have my manufacturer warrantee so they towed it to the closest dealer who later towed it back to my local deadler; the tow guy also took me to the nearest bus station so I could continue on my trip @@
I was given a regular Escape loaner, which I had for 2 months ... when I got my car back I asked them to thoroughly test it out because I had to go down to NYC again - sure enough the same exact problem So, now they've had it another month & I decided to contact an attorney, then called the dealership & told them what I'd been advised - they have to refund my $ or make a fair exchange.... They're willing to make an exchange & I'm going down to look at their options - I'm pretty much planning on only settling for another AWD hybrid or the Freestyle But, really, I just want my $ back!!!!! Then I could pay off my other loans & get a cheaper AWD car from my fiance's BIL who is a dealer without accruing any debt *SIGH*
Back in AUGUST my '05 Escape Hybrid went in for it's 1st oil change - the morons at the dealership treated it like a normal Escape & so 1 hour out of the shop (& many miles from home as I was on my way to NYC) the RPMs surged into the red, then stalled out on the thruway & a huge electric ! flashed on my dashboard, telling me to "Pull over safely now" The back window was covered with oil! I still have my manufacturer warrantee so they towed it to the closest dealer who later towed it back to my local deadler; the tow guy also took me to the nearest bus station so I could continue on my trip @@
I was given a regular Escape loaner, which I had for 2 months ... when I got my car back I asked them to thoroughly test it out because I had to go down to NYC again - sure enough the same exact problem So, now they've had it another month & I decided to contact an attorney, then called the dealership & told them what I'd been advised - they have to refund my $ or make a fair exchange.... They're willing to make an exchange & I'm going down to look at their options - I'm pretty much planning on only settling for another AWD hybrid or the Freestyle But, really, I just want my $ back!!!!! Then I could pay off my other loans & get a cheaper AWD car from my fiance's BIL who is a dealer without accruing any debt *SIGH*