Holly
New member
Yesterday I e-mailed Russ about the non removable harness on the Radian. I was basically just trying to figure out what would happen if the harness got damaged before expiration since it can't be replaced, and asking if they would be improving the design.
This is what I wrote to him:
This is what he wrote back to me:
So, it sounds like if I really want my harness replaced some day, I can, but I have to send it back to them and they will do it for me. That sounds like a lot of work though, and I don't think I'd want to ship the seat more than I'd have to, since ups can be rough with packages.
I hope they really do improve the design in the future.
He also attached this crash test performance thing too, I hope I attached it right.
This is what I wrote to him:
Hello!
I have a Radian 65 that will be a year old next month.
I love everything about the Radian except the non
removable harness!
The Radian doesnt expire for 8 years right?
I know at least 1/2 way through it's lifespan (if not
sooner than that) I will want to replace the harness.
In the year I've had it, my daughter has already
thrown up on it twice, plus the every day wear and
tear it gets, and grime in general.
What happens if the harness got damaged and could not
be used anymore (Before the seat is expired)?
Would I just be out of luck and have to buy a new
seat, or does Sunshine Kids replace the whole entire
seat?
When I want to replace the harness, I'd gladly pay for
a new harness, so I'm not trying to get a free seat,
I'm just wondering why the Radian was designed this
way, and if there will be any change in design in the
future?
I do love the Radian a lot, but I think of the non
removable harness system as a major design flaw, I
think that needs to be changed!
The non removable harness is the only thing stopping
me from buying a 2nd Radian for my other child.
Thank You
This is what he wrote back to me:
Holly,
Thanks for your email. I'm glad that you love your Radian seat so much!
Because of the nature of Radian's extended life, very high capacity and
the extremely high level of performance to which it was designed (see
attached files) we were concerned about the liability of a parent
replacing the harness straps incorrectly. But your point is well taken
and we are looking into that for the future.
I know your seat is only a year old, so if in a couple of years you
decide you really want to replace the harness straps, you can send the
seat back to us and we will do it for you.
FYI - the straps can be cleaned pretty easily with mild soap and water
-
rubbed on the straps and rubbed with clean water to rinse, and even
deodorized with baking soda dissolved in warm water.
Best regards,
Russ
So, it sounds like if I really want my harness replaced some day, I can, but I have to send it back to them and they will do it for me. That sounds like a lot of work though, and I don't think I'd want to ship the seat more than I'd have to, since ups can be rough with packages.
I hope they really do improve the design in the future.
He also attached this crash test performance thing too, I hope I attached it right.