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  1. #1

    Question Britax Bodyguard car seat

    Hi everyone,

    Just wondering: Are the Britax Bodyguard car seats' headrests supposed to have a little "give" to them? We just received ours today by Fedex and was wondering if the headrest is supposed to move a little side to side (left and right) or if the seat was damaged during shipping. (We know the headrest can move up and down, but this one giggles a little side to side).

    The box the seat came in (which had no styrofoam or packing material) was a little crushed at one of the top corners and there is a long crease along the box on that side, which indicates it may have been dropped or something during shipping. Should we still use the seat or return it? We have not found a retailer in our area who carries this specific seat - so if we returned it - the next one could be shipped in a box in worse condition. Is the seat still safe to use?

    Any suggestions? Thanks to any who reply

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  3. #2
    Admin - CPS Technician Emeritus UlrikeDG's Avatar
    Join Date
    Jul 2001
    Moved from the reviews forum, because it is not a review. You're more likely to get a response here.
    Ulrike, mom to:
    Roman (3/98), Evalina (3/00), Nadia (3/03), and Kira (11/07)

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  4. #3
    CPS Technician Victorious4's Avatar
    Join Date
    Jul 2004
    I would ask Britax >
    • 1-888-427-4829 Monday-Thursday 8:30am-4:45pm & Friday 8:30am-1:45pm EST
    • Britax Child Safety
      Attn: Consumer Quality Services
      13501 South Ridge Drive
      Charlotte, NC 28273
    I'm not sure how much movement mine has compared to yours, but the headrest is not totally unmoving ... up & down, obviously, but I mean a bit of "side to side wiggle"
    TIFF ~ doula & all hours childcare provider
    SCARLA: winter '02 . . . Jr. Roller Derby level III
    BEAR: spring '11 ... Recaro Sport + Clek Oobr
    RAHNE: summer '17 ... MicoMax30 + RadianRXT
    childcare: 0-7yrs... Contender + Frontier Clicktight
    {emergencies: Scenera Next, Highback, Topside}

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