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  1. #1
    Admin - Webmaster Admin's Avatar
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    Problem Swappers - Please Read before you Swap!

    It has come to my attention that there have been at least a few incidents with members not fulfilling their part of a transaction agreement.

    Carseat Swap is based completely upon the honor system. We have no way to verify members' identity, require credit cards, provide feedback for transactions or any other means of regulating safe exchanges of goods and/or money. It is not unlike Craigslist. There is no fee to post new items for sale/trade/wanted on Swap, but you also get no benefits of a secure transaction that an auction service or escrow service can provide.

    Unfortunately, this makes Carseat Swap very susceptible for those who would take advantage of others. The moderators and admins have almost no way to determine the truth of any claim or resolve a dispute about a transaction. The forum announcement ( http://www.car-seat.org/showthread.php?t=9937 ) is very clear that the buyer must beware. We highly recommend that you setup a private ebay auction or use a respected escrow service with any member that is new to you or anyone you do not trust completely. It is also very reasonable to ask for Car-Seat.Org member references or ebay feedback ratings. You may also want to contact other swappers about a member, too- if someone is known for not being fair on Swap trades, word will get around quickly. The forums currently have an i-Trader utility for frequent swappers. This information may or may not be reliable. It can be found in the "Feedback" tab of any member's profile.

    On the other hand, we will also not tolerate repeated abuse. If you cannot resolve a problem with another member, please send Admin a private message or email with the username of the member and a brief explanation. If enough members report the same user, I may request more information to confirm that a transaction was initiated (link to the thread, Paypal receipt, copies of email/PM, tracking number, etc). While I will not mediate the outcome, I may post the username of repeat offenders on this public thread, initially requesting that they resolve complaints. Ultimately, with repeated abuse, their accounts will be restricted or banned.

    Another option is for members to post themselves, using a reply to this thread. This can be done even if Admin has not had enough private complaints about a particular user in order to post on behalf of other members. In making a single reply to this thread for a transaction, you may politely request shipping or payment for an item from another user. This is also helpful in the case the other person involved in the transaction has their PM/email option OFF or they have not responded satisfactorily to your private requests. User replies to this thread will be moderated, so please be polite and simply state the username of the other party and a request that they ship/pay in regards to your transaction. Followup responses will not be approved, please use email or PM to resolve your transaction and not this thread. This is really your only outlet if enough complaints are not submitted for a particular member to warrant Admin posting on behalf of other members.

    I am sad that there may be a need for a "wall of shame" at Carseat Swap, but otherwise the entire system can be undermined by a few abusers. If a transaction is resolved after a post is made on this thread, you may email/PM Admin or Joolsplus3 to remove the post from this thread. Beyond this, there is really nothing else we can do to resolve problems with transactions done on Swap. We apologize, but this is the shortcoming of a free trading community with no transaction fees such as Craigslist or Carseat Swap.
    Welcome to Car-Seat.Org! Click to Post a Question. Please respect our signature guidelines. Thank you.
    These topics have useful information: Main Announcement, User Guidelines, Please Support Car-Seat.Org
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  3. #2
    CPS Technician Jewels's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    That is really too bad

    Would it be possible to have something to rate buyers and sellers under the user profile for those that are selling and buying I know the babywearer has iTrader. Just a thought

  4. #3
    Admin - CPS Technician joolsplus3's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Admin...would it be possible to add iTrader to this site?
    Julie
    CPST since 2003, pu"R"ple since 2008, three kids growing too fast since 1997, 1999 and 2006

    Don't let the perfect be the enemy of the good

  5. #4
    CPSDarren - Admin SafeDad's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by joolsplus3 View Post
    Admin...would it be possible to add iTrader to this site?
    On a trial basis only!

    http://www.car-seat.org/showthread.php?t=50437

  6. #5
    CPS Technician
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    Re: Problem Swappers - Please Read before you Swap!

    So how do we report a problem? clmchrissy hasn't responded to any communication nor has she sent my car seat.
    Here is the thread http://www.car-seat.org/showthread.php?t=60451
    I've reported the problem to paypal and also my local police.


    Lynne
    Last edited by drlynne; 11-28-2008 at 07:18 PM.

  7. #6
    CPSDarren - Admin SafeDad's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Paypal and your local authorities are the proper course of action. If others report similar issues about the same member, they may lose access to Swap. Otherwise, we generally do not have the ability to make a judgment or intervene in swap transactions. If you haven't already, you may also leave feedback via the iTrader system.

  8. #7
    Senior Community Member emars002's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    mom2riley never sent my stroller or bag. She responded to one email apologizing due to Thanksgiving but that was the last I heard. I filed a claim with paypal. I lost a lot of money - I am hesitant to buy anything now....I beleive I gave her plenty of time - over a month and a half. Here is the thread:
    http://www.car-seat.org/showthread.php?t=58558
    Erin, mom to 2 great girls:
    ---------------10 forester--10 Odyssey
    M: 8y1m 41 lbs-----TB---------cybex
    S: 5y1m 39 lbs----80SL-------FN85

  9. #8
    CPS Technician Starlight's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Oh, wow. That is a lot of money. I hope paypal is able to help you, Erin.
    Mom to a Crew! Boys 10, 6, 4 and 2 and Girls 9 and 2!
    Don't ask me if I'm having more, I may be tempted to say yes!

  10. #9
    Senior Community Member R&J'sMom's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by emars002 View Post
    mom2riley never sent my stroller or bag. She responded to one email apologizing due to Thanksgiving but that was the last I heard. I filed a claim with paypal. I lost a lot of money - I am hesitant to buy anything now....I beleive I gave her plenty of time - over a month and a half. Here is the thread:
    http://www.car-seat.org/showthread.php?t=58558
    That's horrible!
    Thanks for posting the info for the rest of us to avoid doing business with her.

  11. #10
    CPS Technician Starlight's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Erin - I was attempting to look for contact details for you and haven't gotten very far. I can say that Tonya (mom2riley) is still very active over on diaperswappers - in fact, she posted yesterday.

    [removed myspace page link]

    I haven't found her last name - that is my hold up right now! I am going to continue to look.
    Last edited by Starlight; 12-29-2008 at 02:25 PM.
    Mom to a Crew! Boys 10, 6, 4 and 2 and Girls 9 and 2!
    Don't ask me if I'm having more, I may be tempted to say yes!

  12. #11
    Carseat Crazy
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    Re: Problem Swappers - Please Read before you Swap!

    Starlight, I sent you a PM.
    DS, 12.5, 80 lbs. 5-steps
    DD1, 10, 100 lbs. 5-steps
    DD2, 8, 52 lbs. Monterey and PWSG
    Riding in an '05 Toyota Sequoia

  13. #12
    CPS Technician Starlight's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Thanks to some fantastic sleuthing from orangemnm's, I have her last name... however, it appears that she and the fantastic Brian are not married, and it's quite possible the household phone is in his name. Still on the hunt.

    (I do have her address, though.)
    Last edited by Starlight; 12-28-2008 at 09:43 PM.
    Mom to a Crew! Boys 10, 6, 4 and 2 and Girls 9 and 2!
    Don't ask me if I'm having more, I may be tempted to say yes!

  14. #13
    Senior Community Member R&J'sMom's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by starlightCPST View Post
    Thanks to some fantastic sleuthing from orangemnm's, I have her last name... however, it appears that she and the fantastic Brian are not married, and it's quite possible the household phone is in his name. Still on the hunt.

    (I do have her address, though.)
    You can do a reverse address search for her phone # on 411.com
    Click on the reverse address tab on the top and enter the address.

    Here's a direct link:

    http://www.411.com/reverse_address

  15. #14
    CPS Technician Starlight's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Yeah, I've already tried that.

    I do have one lead, just waiting to see if it pans out.
    Mom to a Crew! Boys 10, 6, 4 and 2 and Girls 9 and 2!
    Don't ask me if I'm having more, I may be tempted to say yes!

  16. #15
    Senior Community Member emars002's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by starlightCPST View Post
    Yeah, I've already tried that.

    I do have one lead, just waiting to see if it pans out.
    You guys are so great! I don't know what happened - I should have checked iTrader to see she had no feedback but I was new once too so I am not sure that would have made much difference to me. I learned my lesson now!
    Erin, mom to 2 great girls:
    ---------------10 forester--10 Odyssey
    M: 8y1m 41 lbs-----TB---------cybex
    S: 5y1m 39 lbs----80SL-------FN85

  17. #16
    CPS Technician Starlight's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Oh, honey, this is not your fault! She's got more than 4k posts over on diaperswappers and 100% feedback - who would have guessed she'd run off w/ your money! I tell you, my blood was boiling anyway, but when I read on diaperswappers that she was buying her hubby an xbox360 a few days after she recieved your money, I got really, really, really angry. I still don't have a phone number for her, but if you want the address, let me know.
    Mom to a Crew! Boys 10, 6, 4 and 2 and Girls 9 and 2!
    Don't ask me if I'm having more, I may be tempted to say yes!

  18. #17
    Senior Community Member R&J'sMom's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Maybe we should all send her "hubby" a message through his myspace page and tell him what she did

    Shame her into givng the money back.

    Erin, can you dispute the charge on your Credit Card?

  19. #18
    Admin - Webmaster Admin's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by Ryland&Jacob'sMom View Post
    Maybe we should all send her "hubby" a message through his myspace page and tell him what she did

    Shame her into givng the money back.

    Erin, can you dispute the charge on your Credit Card?
    I would ask that people do not do this, at least not for the time being. In the event there are some unusual circumstances, please give the involved parties at least another couple weeks to resolve the issue.
    Welcome to Car-Seat.Org! Click to Post a Question. Please respect our signature guidelines. Thank you.
    These topics have useful information: Main Announcement, User Guidelines, Please Support Car-Seat.Org
    Please support Car-Seat.Org by using forum links to Amazon (please bookmark!), Wayfair, Target, eBay, Walmart, Albee and our Sponsors.
    All Website Content Copyright© 2001-2017, Car-Seat.Org, All Rights Reserved
    Terms of Service | Privacy Policy | About Us

  20. #19
    Senior Community Member
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    Re: Problem Swappers - Please Read before you Swap!

    Don't give up! I had a trade worth about $150-200 go bad on swap. I never thought I would get anything out of it. I took every single recourse I could even filing a police report but most of all made myself the biggest PIA for that person as I could. I was NOT going away even if I never got a dime. What do you know, a brand new carseat direct from amazon showed up on my doorstep after this had rocked on for several weeks. So my advise is DONT GIVE UP and don't be afraid to be a PIA.
    J-10.5 yrs, 100 lbs, 4 ft 10.5 ins-adult seatbelt
    C-9yrs-Britax Parkway SG, Clek ozzi, Incognito
    S-6.5 yrs -Britax Parkway SG,

  21. #20
    Senior Community Member emars002's Avatar
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    Re: Problem Swappers - Please Read before you Swap!

    Quote Originally Posted by starlightCPST View Post
    Oh, honey, this is not your fault! She's got more than 4k posts over on diaperswappers and 100% feedback - who would have guessed she'd run off w/ your money! I tell you, my blood was boiling anyway, but when I read on diaperswappers that she was buying her hubby an xbox360 a few days after she recieved your money, I got really, really, really angry. I still don't have a phone number for her, but if you want the address, let me know.
    ARGGGGGG! that makes me really angry! Obviously she did not need the money for food or something!
    Erin, mom to 2 great girls:
    ---------------10 forester--10 Odyssey
    M: 8y1m 41 lbs-----TB---------cybex
    S: 5y1m 39 lbs----80SL-------FN85

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