how long did britax take to send you a new seat?

Amaris

New member
They just received my blvd that I sent back. Any guesses on how long it will take to get the seat they are sending?
 
ADS

jdchic3

New member
When they replaced my DC it took them two weeks. But I've heard of people nearer to the east coast getting them sooner.
 

BookMama

Senior Community Member
They replaced my DC last month. According to the tracking info, they received my DC on Monday and shipped out the replacement MA on Thursday. It arrived on Friday. :thumbsup: (I think they always use overnight shipping - they've also used it for a replacement cover and replacement EPS foam, which were definitely NOT needed overnight.)
 

Amaris

New member
It sounds like I could have my new seat late next week then! (We need a happy dance smiley!)
 

Sarabela

New member
I got mine in 2 days! They sent them next day. The recline mechanism was broken on both seats and 1 of my boys was 32.3 pounds and I don't have spare seats so they sent me new seats and then I sent them my defective seats, so they may have sent them next day because of that.
 

Amaris

New member
Yes. I was told by 2 different cs reps that they wanted the cover.....I do wish I had gotten one that said keep it!
 

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