nylle
New member
OK. I lurk here way more than I post...I manage a baby gear store in Florida and am the CPST here as well. I love my job! I am lucky to get paid doing what I love! But then someone like this comes in and I get incredibly depressed.
Our other store (we have two locations) called me today because there was a woman in the store with a 12 month old who wanted to turn him forward facing. I spoke to her on the phone and gave her a quick rundown on why rfing is safer, and even keeping him rear facing a few more months would be a step in the right direction.
She was not receptive to me at all on the phone, and said the the pedi said to turn him and that his feet would be crushed. Fine, you get people like that, I advised her to do her own research but please to look into it, and got off the phone.
But that wasn't the bad part. They called me back after she left and said that her 12 month old was riding in a booster seat. Not even a combo seat....a Booster! She said that I didn't know what I was talking about and that I was just lying to make her feel bad. I don't know the baby's stats, so I don't know if he outgrew the bucket or she was just bored or what, but...man! She was apprently there to get a new booster. (If they had told me this before I talked to her, I probably would have just pushed for a harness and let the rfing go, but I didn't know).
Oh my goodness! I am shaking right now thinking of that little baby in a booster seat. As much as I love what I do, I hate the parts like this.
Anyway, just venting. =) Thanks for listening. I couldn't get back to work until I had gotten it off my chest.
Ellyn
Our other store (we have two locations) called me today because there was a woman in the store with a 12 month old who wanted to turn him forward facing. I spoke to her on the phone and gave her a quick rundown on why rfing is safer, and even keeping him rear facing a few more months would be a step in the right direction.
She was not receptive to me at all on the phone, and said the the pedi said to turn him and that his feet would be crushed. Fine, you get people like that, I advised her to do her own research but please to look into it, and got off the phone.
But that wasn't the bad part. They called me back after she left and said that her 12 month old was riding in a booster seat. Not even a combo seat....a Booster! She said that I didn't know what I was talking about and that I was just lying to make her feel bad. I don't know the baby's stats, so I don't know if he outgrew the bucket or she was just bored or what, but...man! She was apprently there to get a new booster. (If they had told me this before I talked to her, I probably would have just pushed for a harness and let the rfing go, but I didn't know).
Oh my goodness! I am shaking right now thinking of that little baby in a booster seat. As much as I love what I do, I hate the parts like this.
Anyway, just venting. =) Thanks for listening. I couldn't get back to work until I had gotten it off my chest.
Ellyn