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  1. #1
    Carseat Crazy
    Join Date
    Jan 2007
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    Virginia Beach
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    101

    What is Britax's policy on...

    their covers?
    If they rip etc?

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  3. #2
    CPST Instructor azgirl71's Avatar
    Join Date
    Jul 2007
    Location
    Southern Arizona
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    4,431

    Re: What is Britax's policy on...

    As long as you have followed thier instructions for care they are usually pretty good about replacing them from what I have seen. They may ask for a credit card to put a hold on the amount of the cover if they want you to return the damaged one.
    Last edited by azgirl71; 11-21-2007 at 05:41 PM. Reason: spelling
    Lisa - CPSTI
    Mom to Tucker, 5 years old, 29.2 lbs, 39.25 inches tall who has a variety of different carseats to ride in.
    My new grandson is my signature photo

  4. #3
    CPS Fanatic ZephyrBlue's Avatar
    Join Date
    May 2006
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    NM
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    Re: What is Britax's policy on...

    I've returned 2 covers to Britax that were coming apart; one of them was out of warranty and the other was 2 months old. The first one they sent a brand new one, no questions asked and never asked for the original one back and the second one they had me return the defective one and put a hold on my credit card until they got the cover back. And they gave me a return label for the one I had to ship back so that I didn't have to pay for shipping.
    11yo DD *69lb* Backless Turbo
    8.5yo DD *45lb* High Back Turbobooster/Pink Monterey
    6yo DS *43lb* Cowmoo Parkway SG/Lizards In Line Turbobooster
    2y4m DD*24lb*RF in an Alma MR 65 and Kathryn RA 55

  5. #4
    Senior Community Member
    Join Date
    Dec 2005
    Posts
    522

    Re: What is Britax's policy on...

    They sent me a new one, no questions asked. Mine was under warranty.

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