shauburg
Active member
:yeahthat:I get what you're saying, but IMO, the harnesses not being long enough for the height of the slots is a different issue than seats that are just too short overall.
:yeahthat:I really think there's no way around SK being wrong about this. We all know that height limits are approximate, and that seats are almost always outgrown by height before the weight limit is reached, but outgrowing a seat by height shouldn't be happening because too short of straps were put on. And they knew the straps were too short, and only changed their story now when more and more of the short strapped seats started showing up. I just don't think this can fall into a similar category as other seats that are outgrown before stated limits - unless they put that extra set of slots there just for show.
...
If they'd just pay to have the short strapped seats sent back to them, and issue an advisory to have parents check their seats for short straps, then it would all go away. If nothing else, I'd be very surprised if an information notice wasn't issued to have parents check their seats and contact PJM if they have an affected seat. Parents have the right to know that the seat they bought because the slots were so high above their kids shoulders is going to be outgrown much sooner because the harness straps won't fit around them. :twocents:
:yeahthat:Now, if ALL seats CLEARANCED for $99 came with short straps, and were clearly MARKED as such, that would be another story. Then customers would at least be going in with the expectation of getting what they paid for, not come out feeling like they have been 'cheated' out of what they are entitiled to.
Good points Ladies!
Yes, it sucks for the people that *unknowingly* got short strapped Radians, but welcome to the real world. I have replaced 4 seats so far because my son outgrew them due to his long torso. Keep in mind that he was still well within BOTH the weight AND height limits for ALL of those seats (and none of those seats were a 3 in 1). It's just a fact of life.
But you did not replace your 4 seats because they were defective (not unsafe, but manufactured differently then spec'd). This Radian issue is different then just outgrowing a seat before the child reaches weight or height limits.
What if you did your research and decided to buy a Radian because it had the highest top slots in Canada (not knowing about the short strap issue). Then a few years later your short-straped Aug 2006 Radian did not fit your child anymore because the straps were too short. And say you see your friends two July 2006 and Sept 2006 long-straped Radians and they still fit your child. Wouldn't you expect the company to "fix" (in this case replace) your Radian, no matter how much you paid for it? I would.
A child should not outgrow some Radians before he outgrows others, unless the parents were made aware of this limitation when they bought it! :twocents:
I am so glad my DS's two Radians (April 2007 65 lb Premier & Dec 2006 48 lb from CT) are long-straped and that I found all of you on this forum to educate me before I got them!