Question Nautilus Arm Rests Loose

Gfx · Apr 22, 2017

I was wondering if anyone could help me. I just purchased a Graco Nautilus 65 3-in-1 (the basic model, no LX, no Elite 80 etc...the Polar one from Toys R Us if I have to be specific) and the armrests are slightly wobbly. The only assembly required was attaching the highback piece to the base. The armrests were already attached to the base pulling it out of the box. Should I exchange this out for another one or is this common and not an issue at all? I just don't want it to be defective and compromise safety. I've had zero luck with Graco's Customer Service line, maybe because it's a Saturday but either way I'm getting hung up on with any option I select with the automated line. Any advice is helpful. Thanks!

Gfx · Apr 22, 2017

Original poster here. Update: just exchanged it for another identical model. Does the same thing. The display at the store however has arm rests that doesn't budge at all. These move maybe just a few millimeters, half a centimeter at best. It's so subtle but its the fact that my kids will be leaning on these constantly getting in and out that I wonder if this will be an issue. I emailed Graco and will try my luck again on a weekday with a phone call. Here's hoping it's no big deal, because I really really like this seat!

MelodyoftheForest · Apr 23, 2017

Sorry nobody has an answer for you yet. I am not familiar with the seat as far as using it, but I can see the armrests do not hold the seatbelt in booster mode. That makes me less concerned about a little movement in them. Hopefully Graco will get back to you soon!

Question Nautilus Arm Rests Loose

Gfx

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