lpperry
Active member
I bought a Diono Cambria booster from Amazon. It arrived with a August 2014 DOM. I sent it back to Amazon to exchange for a newer one. Second one came with same DOM. I returned it to Amazon and placed an order directly to Diono. I wrote a note with the order that I had returned to Amazon bc I kept receiving a 2 year old seat. I had talked to someone on the phone at Diono and she assured me that the DOM would not be 2 years old if I ordered directly from Diono.
I received an email from Diono today. It was very nice and gives me option to cancel my order to them.
This is part of the email:While I completely understand wanting a more recent manufacture date on your selected Cambria, the last time we received a shipment of Cambrias was April of 2015 so there is still a chance that the manufacture date on the seat you will receive from us could be from 2014/2015.
What?? The seat is full price. This isn't common to buy a seat that is 2 years old already, right? Even if it is 1 year old, that bothers me too. Why I am buying a full-price seat and it already has 1-2 years knocked off the life of the seat.
I just bought a booster from Walmart and the DOM was Dec. 2015. That is what I expect--A seat that is less than 1 year old.
I need to call them back. Not sure what to do/say. I really want the Cambria. I like Diono. We have a Cambria and 4 Radians.
I received an email from Diono today. It was very nice and gives me option to cancel my order to them.
This is part of the email:While I completely understand wanting a more recent manufacture date on your selected Cambria, the last time we received a shipment of Cambrias was April of 2015 so there is still a chance that the manufacture date on the seat you will receive from us could be from 2014/2015.
What?? The seat is full price. This isn't common to buy a seat that is 2 years old already, right? Even if it is 1 year old, that bothers me too. Why I am buying a full-price seat and it already has 1-2 years knocked off the life of the seat.
I just bought a booster from Walmart and the DOM was Dec. 2015. That is what I expect--A seat that is less than 1 year old.
I need to call them back. Not sure what to do/say. I really want the Cambria. I like Diono. We have a Cambria and 4 Radians.