ZephyrBlue
New member
I called Recaro a 3rd time and had to demand that someone call me back today, but I did get a response. Gayle just told me that the lock-offs weren't really "designed" to be used as lock-offs; they are merely belt guides and that I should be using my ALR belt system to "lock" my seatbelts. ARGGHHH!! I told her that I don't HAVE ALR belts and that I would have never bought the Como if I knew that the built in locking clips DID NOT LOCK the seatbelt. I told her that the manual says that they are indeed locking clips to be used with non-locking vehicle belts, and she said that that is because of an engineer that used to work there (apparantly he had a hand in the mis-wording of the manual). She told me that I would have to return the seat to the store where I purchased it, and that they have to take it back because Recaro said so . I told her that I purchased it online and that I was NOT going to be responsible for the return shipping, and she was quick to tell me that I wouldn't be. She is double checking with another engineer, but is pretty sure that they are indeed just belt guides.
I am so pissed right now.
I am so pissed right now.