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Hi Everyone,
I hope someone can help me
So my Clicktight Panel got completely jammed today when my daughters babysitters were watching her (no idea what happened) but it took over an hour to unjam it, i had to unscrew some of the screws just to get the panel to open and to remove the seatbelt so i could take the carseat inside to have a closer look.
Now I have gotten the click tight back into its original position and it opens but its extremely hard to twist and the bars that lock the seat in has to be twisted back (i hope this makes sense lol)
I have put the seatbelt back into its position because i needed to take my daughter home, after putting her to bed I thought I would look at it some more and the click tight panel is jammed again and i can't even open the seat.
given that britax customer service is closed i hope someone can give me insight on what to do next or if my car seat is faulty now
Thank you!!
I hope someone can help me
So my Clicktight Panel got completely jammed today when my daughters babysitters were watching her (no idea what happened) but it took over an hour to unjam it, i had to unscrew some of the screws just to get the panel to open and to remove the seatbelt so i could take the carseat inside to have a closer look.
Now I have gotten the click tight back into its original position and it opens but its extremely hard to twist and the bars that lock the seat in has to be twisted back (i hope this makes sense lol)
I have put the seatbelt back into its position because i needed to take my daughter home, after putting her to bed I thought I would look at it some more and the click tight panel is jammed again and i can't even open the seat.
given that britax customer service is closed i hope someone can give me insight on what to do next or if my car seat is faulty now
Thank you!!