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  1. #1
    Carseat Crazy
    Join Date
    Jul 2010
    Posts
    151

    help?! Clek Fllo lost anti-rebound bar, emails to clek wont go through.

    We just moved a couple weeks ago. It appears the movers misplaced a couple things, kost are not important... But my Fllo anti-rebound bar is missing and no where to be seen.
    Ive tried emailing Clek through their website, but the emails come back "failed to deliver".
    Can replacement bars be purchased?

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  3. #2
    CPST and ketchup snob ketchupqueen's Avatar
    Join Date
    Oct 2008
    Location
    L.A. area
    Posts
    20,411

    Re: help?! Clek Fllo lost anti-rebound bar, emails to clek wont go through.

    I would expect so, but have you called?
    CPST and Mom to Emma, 15, Bridget, 13, Maggie, 11, Katie Sue, 6, Jimmy, born May 2019,
    and Becky, waiting for us as part of our eternal family.
    Our '02 Odyssey, car seats, and seatbelts saved our lives. Now riding in a '13 Odyssey!

  4. #3
    Carseat Crazy
    Join Date
    Jul 2010
    Posts
    151
    Not yet, ive not had an uninterrupted moment :/

  5. #4
    CPST and ketchup snob ketchupqueen's Avatar
    Join Date
    Oct 2008
    Location
    L.A. area
    Posts
    20,411

    Re: help?! Clek Fllo lost anti-rebound bar, emails to clek wont go through.

    I completely understand that feeling! They are usually very responsive by phone, though.
    CPST and Mom to Emma, 15, Bridget, 13, Maggie, 11, Katie Sue, 6, Jimmy, born May 2019,
    and Becky, waiting for us as part of our eternal family.
    Our '02 Odyssey, car seats, and seatbelts saved our lives. Now riding in a '13 Odyssey!

  6. #5
    CPS Technician MotoMommaNH's Avatar
    Join Date
    Dec 2012
    Location
    New Hampshire
    Posts
    1,233

    Re: help?! Clek Fllo lost anti-rebound bar, emails to clek wont go through.

    They will pick up almost right away on the phone in my experience

    Sent from my HTC using Tapatalk
    Michelle




  7. #6
    CPS Technician Clek CPST's Avatar
    Join Date
    Apr 2013
    Location
    Canada
    Posts
    236

    Re: help?! Clek Fllo lost anti-rebound bar, emails to clek wont go through.

    Hi! I just saw your post and wanted to give you an email that should work for you. Please send an email to customerservice@clekinc.com and it should go through for you. If you're located in the US, you may safely use your Fllo rear-facing without the anti-rebound bar while you wait for the replacement to arrive.

    If you can please let customer service know the method you were trying to email us from, it will let us investigate further in case others are having problems.

    Best wishes as you unpack and settle in!

    Trudy ~ CRST-IT and Child Passenger Safety Advocate


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