Clek Foonf-Strap malfunction

TwinMomma

New member
We have a (?2012) Clek Foonf and had an issue with the straps the other day. After tightening the straps I pulled at the shoulders to make sure everything was tight but the straps hadn't 'locked' and I was able to pull them completely loose (all the way out). This happened over and over again- they just wouldn't lock. It eventually just fixed itself somehow and the seat seems fine today but I obviously don't trust it.
I tried calling Clek today and waited a long time to talk to someone but was eventually redirected to leave a message and I still haven't heard back.
Has anybody heard of this before?
(I'm in Canada but posted this in the General section as I imagine it would apply to any Foonf)

Thanks
 
ADS

murphydog77

Admin - CPST Instructor
Staff member
I haven't heard of it happening, but Clek has excellent customer service so you should hear back from them shortly.
 

tiggercat

New member
I have heard of this issue specific to snowy/icy areas if a piece of road salt gets stuck in the harness adjuster. Definitely follow up with clek, but if it happens again, examine the adjuster where you pull to tighten to see if there is any debris stopping it from functioning properly.
 
U

Unregistered

Guest
Mine does the exact same thing and I can’t figure it out!! Did you ever get to the source of the problem?
 

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