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Neopolitan?
yup, but IIRC, someone recently mentioned that it had quality issues (in addtion to the similar Retro one).
I would call for sure. They only came out last year and are supposed to be the superior covers. Maybe they'll even send you a replacement couture cover that you could ebay and you could mend that one. You're probably not going to keep the seat long enough to wear it out completely.
I had the same problem with my cover. What they wanted me to do was to give them a CC # and send me one with a pre paid envelope to send the other one back. It would be nice to be able to keep the one I have for back up!
It is official, that is my favorite cover....ever.
I don't think they will fix or replace it unless you have the seat that the cover came on to begin with. They will want the model numbers and stuff.
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