New Graco Buckles - they don't match!

sm1982 · Mar 22, 2014

My mother received new buckles for her Nautilus today. They only sent the tounges and buckle, both of which are black. The problem? Her chest clip is gray! I haven't gotten my replacement yet but I also have a gray chest clip. Would anyone else be annoyed by this? I just don't like the way it looks. I'm hoping Graco will send out matching chest clips free of charge.

jess71903 · Mar 22, 2014

Eh. Stuff like that doesn't bother me. Black and gray "go" and the harness is black, so there's that.

tmahanes · Mar 22, 2014

Stuff like that does bother me. My mom's Nautilus has a grey harness and grey buckle. I am glad its not in my car if they are only sending black...... it was really grate on my nerves to look at it every day.

sm1982 · Mar 22, 2014

They belly pad also doesn't stay on too well since the new buckle is much more narrow. But that doesn't bother me too much - she's fine riding without one (she already does in my car). But the non-matching buckles is going to drive me nuts.

Keeks64 · Mar 22, 2014

Yeah that's annoying :/ I would hope they would still make matching sets & send them to those who have the grey chest clips.

griffinej5 · Mar 22, 2014

I didn't even take notice to it until I read it here just now. We just got the new buckles for a headwise and my ride. The chest clips on them are grey. It does stand out more on the my ride, which is the one with the cover that is pink in the seat area, and brown on the edges. We have a new my ride with a black cover, and it came with the new buckle, though they sent me one for it since I hadn't opened it when I sent in the request for the buckles and didn't know. I'll have to see what color chest clip it has.

babyherder · Mar 22, 2014

I got my new buckle today and was just coming to post this! It is going to bug me every time I use the seat!!!! Even if they do send a black chest clip I'm unlikely to switch because my current chest clip is hard to open and I specifically wanted one like that.

However, it is handy because I can easily tell the old and new buckles apart. I'm keeping the old one for now as the kid riding in the seat is potty training. I've never had any trouble opening the buckle so until there is a consensus from all the companies using them as to what to do I'm going to keep it just in case.

HappyHoo · Mar 22, 2014

Ack - that's going to bother me!

I just got my new buckle today too but didn't put it on yet. But I do have the light gray chest clip and hadn't thought through how they don't match until I saw your picture

.

Hmmmmm.... I actually don't mind the old buckle yet - maybe I'll just leave it on for now. I'm probably going to convert my nautilus to booster mode in about 6 months anyway so most likely won't even use the harness mode myself much longer.

Mom2natalie · Mar 23, 2014

Guess it wouldn't bother me. I looked at the photo first then read the description to see what the problem was.

I'm still waiting on my replacement buckle...so I'd be happy to have the replacement at this point.

Can you buy another chest clip to replace the gray one? I doubt Graco will replace chest clips unless they're recalled.

sm1982 · Mar 23, 2014

Mom2natalie said:
Guess it wouldn't bother me. I looked at the photo first then read the description to see what the problem was. I'm still waiting on my replacement buckle...so I'd be happy to have the replacement at this point. Can you buy another chest clip to replace the gray one? I doubt Graco will replace chest clips unless they're recalled.

I probably could buy one, but I don't feel like I should have to. They replaced my recalled part with a piece that doesn't match. I know the seat will still function the same, but a consumer (or at least I do) takes aesthetics into consideration when buying a product.

TechnoGranola · Mar 23, 2014

It would bug me. I'd want grey buckles. I wouldn't want a matching black chest clip as I think the black chest clips are horrible in the black harness. They make it hard to see where the chest clip is since it blends into the harness which bothers me in an emergency situation. I personally think chest clips need to stand out, like buckles have a red button for safety. Maybe all chest clips should be red like brakes on strollers in Australia.

Mom2natalie · Mar 23, 2014

It wouldn't hurt to contact them and ask. I wonder why there wasn't an option to specify the color we wanted when we requested the replacement.

I wonder why they haven't recalled the infant seats. I know their "reason"...but it seems like those seats should be receiving replacements as well.

TechnoGranola · Mar 23, 2014

I'm wondering if logistically it just didn't make sense to get both colours made in a mass amount right now. If they make half and half and then more than half request black for example, people are going to have to wait longer to have more black made. And they end up with a surplus of grey then and it costs them more money to have extra buckles sitting around.

From serial numbers they probably know how many black and grey are out there, but they wouldn't know how many they will actually ship out due to seats being destroyed, people not requesting them, people requesting a different colour than they originally had, etc.

katymyers · Mar 23, 2014

I don't care as much about the buckles not matching, on two of my seats the harness is brownish tan and THAT is going to drive me nuts because I know the harness on the new buckles is black.

sm1982 · Mar 23, 2014

katymyers said:
I don't care as much about the buckles not matching, on two of my seats the harness is brownish tan and THAT is going to drive me nuts because I know the harness on the new buckles is black.

That would bug me even more than my mismatched buckle/chest clip!

sunnymw · Mar 23, 2014

Would this be an inappropriate time for a "Once you go black..." joke?

:duck:

When mine eventually come, I don't care what color they are. As long as they work.

1mommy · Mar 23, 2014

Has anyone requested and received a new buckle for an infant seat? I requested mine about a month ago even though the seat isn't officially recalled but haven't got a new buckle yet.

sunnymw · Mar 23, 2014

I got an email last week apologizing for delays.

Mom2natalie · Mar 23, 2014

sunnymw said:
I got an email last week apologizing for delays.

I did too. I hope mine will arrive soon.

babyherder · Mar 23, 2014

I got the email last week and the buckle arrived yesterday.

New Graco Buckles - they don't match!

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